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Article #52

Re: One for the NT/Modem gurus

#52
From: Scott Wilson
Date: Tue, 07 Dec 1999 00:00
52 lines
3075 bytes
My experience from similar situations is to remove any drivers you have,
reboot, go into your software for the modem and you should have a setup file
to install it with and that should take care of it. DO NOT use the modem
wizard or WinNT install. That seems to mess things up sometimes. Try to
install the driver from the diskette for the modem.

Good luck!
Scott




> I have searched Deja for an answer to this, or at least a lead. And though
> there are a ton of posts about modems under NT, none of them seem specific
> to my problem...  Here is what I have:
>
> I recently installed a ZOOM external on a WIN NT SP5 box. The modem worked
> fine, but would not communicate correctly with the modem on the other end.
> After much work, we decided that the Zoom 56k was overkill, and scrapped
it
> for a Hayes Accura 33.6 external. Here is where the problem starts. The
> modem will NOT be found by NT. Com1 or Com2, NT will not find it. When
> searching, it lights up the terminal ready, data send, data receive, and
> High speed lights, but NT still does not find it...  Wait, it gets worse.
>
> If I open a command window, and echo commands to the modem (Comport), the
> modem works fine. I can dial my cell phone, take the modem off hook, put
it
> back on hook, whatever I want to do.
>
> I called Zoom, suspecting that the software I installed for the modem may
> have installed a zoom specific VXD, but they say no. They say the modem I
> bought, though an LT chipset, was completely hardware driven, and so
should
> not have changed anything. But, to try to make sure, I re-installed SP5...
> No change.
>
> Anyone have any clues on this one? My UPS shipping transmission is dead
> until I get it fixed, so any help would be greatly appreciated, I may even
> be able to send you a gift pack from where I work, Just in time for the
> holidays!
>  ;-)
>
>




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From: "Scott Wilson" <jswilson@theisp.net>
Subject: Re: One for the NT/Modem gurus
Date: 1999/12/07
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