🚀 go-pugleaf

Lace wrote:
> 
> I hope someone can help me with this or advise me as to who to contact.
> 
> I purchased a new car on Jan. 13th this year.  I took it into the dealer
> on Jan. 21st, for an air leak somewhere around the passenger side of the
> door.  The dealer sent it out to have the door reset.  The car had 52
> miles on it.
> 
> I got a call later on the 21st from the company that repaired the door.
> They informed me that my car had been totalled.  It seems that while
> they took it for a ride, a semi backed out onto the road and hit them
> totalling my car.  At first I thought it was a joke because I didn't
> know my car had been sent out for repair from the Lincoln Mercury
> dealer.
> 
> The truck driver of the semi was issued a ticket at the scene of the
> accident.  The driver of my car and the passenger (who ended up with a
> broken nose) were issued tickets for no seat belts.  The truck driver is
> saying it was not his fault.  This area (Bedford, Ohio) has something
> the insurance companies call "comparitive negligence", which I guess
> means that an insurance company does not have to accept the total claim.
> 
> The truck drivers insurance company and the insurance company of the
> company who employed the drivers of my car will eventually fight this
> out.  The insurance company is telling me that they have to salvage my
> car (the wrecked one) out before they can pay me.  The man from the
> insurance company said it was an expensive car.  Does this mean that
> they don't have the money to pay me and they have to wait to sell my
> junk car to the salvage company?
> 
> It has been 3 weeks today (Feb 11th) since this all happened.  Each day
> this whole mess gets uglier.  The dealer where I took my car in for
> repair, never even contacted me to tell me about the accident.  Sure,
> the repair company called me, but I had no knowledge of my car even
> being there.  I think this was poor practice from the dealer.
> 
> Does anyone know how I can get someone to do something about this?  I
> don't want to have to wait until my car is sold to a salvage company to
> be paid the insurance money and to purchase another car.  I have already
> lost about $2000.00 in taxes that the insurance company will not cover.
> They only cover the cost of the car.
> 
> It seems as thought I am the only one being inconvenienced by this
> loss.  I am the one who is calling the insurance company, (long
> distance), paying for the police report, faxing info the the insurance
> company.... not to mention the loss of sleep .... and I wasn't even in
> the car.
> 
> Can anyone give me some advice on what can be done?  If you can, please
> email me at lace831@hotmail.com.  Thank you in advance.
Go to the dealer where you left your car and ask them when it will be
done.  Demand a loaner until they have your car back to you, or until
they replace it with a like vehicle.  If they are not helpful, start by
calling the Better Business Bureau.  If that doesn't work, you should be
able to get a lawyer for minimal fees, based on what you said.  I would
suggest you call your own insurance company, and they may have a
suggestion; however, placing a claim through your own insurance may not
be the best way to go, as they will only give you the salvage value; the
other parties, and their insurers, don't have the advantage of a
contract with you, so they are more likely to give a complete
settlement.  Good luck.