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Article #61

Re: I am looking for a new ISP

#61
From: Chet
Date: Sat, 11 May 1996 00:00
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vidsid wrote:
> 
> In article <4m89bq$5vf@news.multiverse.com>, Sunpro <sunpro@actron.com> wrote:
> >sjw@mail.multiverse.com (vidsid) wrote:
> <snip>
> >>BTW- Even if they did go out of business-so what? I'll then just switch over
> >>to another isp.
> <snip>
> >Sure you can pick up and go to another ISP...and get a new email address
> >and a different URL (unless you are virtually hosted). Some of us use our
> >Internet connection for business purposes, and as such, we depend on
> >being online at a certain, widely publicised location. Having our ISP go
> >under would be a major setback for companies like us.
> 
> Excellent point. I am just now starting to use the web as a site for my
> business and have still been using other e-mail accounts. I was coming at the
> situation as an end user where the problem would not be as critical.
> 
> Having said that, I still believe that the unsubstantiated rumors about
> Multiverse needed to be put into perspective. I have been assured that they
> are healthy and from what I've been able to see as user, they have been
> upgrading and improving constantly.
> 
> It has been very rare for me lately that anybody has made changes that either
> 1. Gave me more for my money, or
> 2. Saved me money for the same or more service.
> I have found both of these to be true with Multiverse in the last couple of
> months. These changes, I'm sure, were driven buy market competition but they
> have had the effect of keeping me as a satisfied customer.
> 
> Sy Witt
> Ramona Rose Studio

And this need for a service that can deliver in a professional manner was
my reason of leaving en.com.  Nothing worse than having to e-mail someone
a finished product just to have the service go down for two days, or call
in from a clients site on your laptop to download some drivers and the web is
down that day for your service.  It happened way to often for me.  I had to 
reprint all my letter head and business cards since this.  Under $100  so a 
small price to pay for service.

The one thing missing from the five points of an ISP is the ack of down time.
All services will have it. On gwis I get a page listing all the down time as 
well as e-mail telling me down-time will be coming or the reason for the 
short down time exp.  En.com would always just try and deny it, and sue would 
insist it would take too much work to set up a mail group to inform users why 
the system went down...  too much work for people who don't care...

chet faliszek
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Message-ID: <31945688.11AB@gwis.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <3155CCCB.93F@en.com> <4ka1s8$nea@sauron.multiverse.com> <3168ACB1.7697@mail.multiverse.com> <4l33i6$13d@ns.mcs.kent.edu> <4luqdg$qi5@news.multiverse.com> <4m0ub3$s61@antares.en.com> <4m6sbq$g6v@news.multiverse.com> <4m89bq$5vf@news.multiverse.com> <4mc976$58@news.multiverse.com>

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From: Chet <murray@gwis.com>
Subject: Re: I am looking for a new ISP
Date: 1996/05/11
Message-ID: <31945688.11AB@gwis.com>
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references: <3155CCCB.93F@en.com> <4ka1s8$nea@sauron.multiverse.com> <3168ACB1.7697@mail.multiverse.com> <4l33i6$13d@ns.mcs.kent.edu> <4luqdg$qi5@news.multiverse.com> <4m0ub3$s61@antares.en.com> <4m6sbq$g6v@news.multiverse.com> <4m89bq$5vf@news.multiverse.com> <4mc976$58@news.multiverse.com>
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