🚀 go-pugleaf

Nathan Campbell (nate@bsbbs.columbus.oh.us) wrote:
:         Now we have been having problems with them, like they tell us
: our pickup day is Monday then Tuesday and lastly Wednesday.  Well
: Wednesday comes and goes and NO pickup.  I called and they said "Oh
: we'll pick it up tomorrow".  Nope!  They didn't come.  Whats the
: deal?  I know the business is new but I get the feeling that people
: just aren't talking the recycling thing serious.  I mean come on!

We've had Rumpke for about a year or so, with the same problems.  At first
we were the only people on our street (in Clintonville) to have Rumpke,
so once in a while they would just forget us.  We would call, and got a 
runaround most times (they'd give us another number, or one of the drivers
would answer, who tended to be very nice but knew nothing about pickup
problems).  A couple of times we would go over a week (with several phone
calls) before they would come out.  Now we have several people on the
street participating, but still have a lot of "day-lates" or even two
days late.  It's aggravating when you're paying someone to come and
pick up stuff that you could drop off for free at Kroger, or could even get
paid (nominally) for, but it's still less of a hassle than loading the car 
up and having to separate everything out, only to find that Kroger's
recycling bins are overflowing (and the bags would leak in the car...).
--
Rick Neighbarger                     |  Internet Address:  neighbar@oclc.org 
System Test Analyst                  |  Standard disclaimer:  my opinions 
Online Computer Library Center, Inc. |  are not necessarily those of my 
(614) 764-6158                       |  employer.