🚀 go-pugleaf

I recieved 34 messages in response to my question about TCI's service.
Of these 34, no one said they were totally pleased with the service.
Many people want more channels.

Of the stations I listed in my message

station   number of votes
--------------------------
Sci Fi         22
Comedy         16
VH1             9
Cartoon network 8

Of the stations I did not list

Bravo           5
e!              1  (I believe Bravo and E! are A&E type stations)
EWTN            1
Playboy         1
NASA Select     2
more movies     1
--
One person asked for a spanish speaking channel, like other majors
cities have.

Spanish speaking network 1
--
I also received a number of complaints.

Cable service complaints:
 poor signal quality (6)
 don't like A/B switch (4)
 service disruptions (1)
 Don't send time across cable (VCR+ capabilities) (1)
 wants stereo broadcasting (1)

Customer service complaints:
 not responsive to requests for new stations (5)
 repair service complaints (eg requires someone to be home 9-5) (4)
 can't get through to customer service (1)

General complaints
 rates too high (6)
 dislikes TCI's monopoly (5)
 move CNN and other news/education stations to basic cable package (1)
 requires special converter at addition cost (2)
 deceptive billing practices (1)

Positive feedback
 likes DMX (1)

I will see Dan on Sunday, and will forward him this summary and most
of the mail messages (unless I'm told otherwise by the author).
If I get more messages between now and then, I will update this
summary as appropriate (hint, if you want input, send me mail NOW).

Scott