🚀 go-pugleaf

Are you sick of TCI's lousey service?
Do you want to MAKE MONEY FAST? (oh, sorry)
Well, you can hassle TCI about it, and make money!

Last, night, there was a 20+minute outage of a bunch of the channels
on my cable...so I decided to bother TCI for a pro-rated reduction of
my cable bill...

I called them, and said that I wasn't happy with them charging me for
24hrs of cable, but only delivering 23.5...
They said that the FCC only requires them to provide refunds if the cable
is out for 24hrs.  I said this isn't an FCC issue, this is a standard business
contract issue, I paid for 24hrs/day of cable, and I am not getting it...
They said, well you can keep track, and when the total outage goes over
24hrs, you can ask for a refund, but even then it would only be a couple
cents...I said no, I don't think so, that is my couple cents, and I want it
now (1/2hr pro-rated is aprox 1.7 cents off my bill)...
So, they said the could give me a 24hr credit...I said ok, that should cover
it.
So, they said I have a $.81 credit on my next bill.
Yes! free money...and I got to hassle everyones favorite cable company!
So, next time you notice an outage get your free money too! (if you want to use
the outage that pissed me off, it was about 1/5 of the channels at
~1:45am-2:15am)

P.S. if you don't like them raising their rates to cover fx and tv! complain
to the FCC as outlined in TCI's pamphlet...(the FCC will send you a complaint
form)
(I am bitching to the FCC cause I think tv! is a zero value channel, since it
basically just re-broadcasts other channels that I either get or don't want
(except for the Cartoon channel, which I only want to pay for if I get the
whole thing))
-- 
William Bardwell
wbardwel+@[cs.]cmu.edu