🚀 go-pugleaf

Date:		March 1, 2000

* A new web server has been donated by ECE Facilities and was
  installed on February 28, 2000. The new machine is a Sun Ultra 5.

* ECE Facilities welcomes EPP to our list of supported areas. We
  are maintaining approximately 25 machines in that area.

* Note that as of midnight, February 29, 2000, Dr. Solomon's Anti-Virus
  is no longer a legal product in ECE and you must contact the
  vendor if you wish to continue using it. However, CMU now licenses
  Norton Anti-Virus, which is being installed on all supported Macintosh
  and PC computers.

* As previously reported, ECE's IP (network) address space is 
  being changed. Porter Hall is now completed. Virtually all 
  active office ports in Porter Hall were upgraded to 
  10/100Mbs capability. 

  The next phase of this project has also begun. We have begun
  changing addresses in Robert's Hall from 128.2.210 to 128.2.132.
  Note that we will only make the change for supported machines.
  Owners of unsupported machines will be responsible for changing
  their own addresses and gateways. As part of this change, all
  active ports are being converted to 10/100Mbs capability. Ninety six
  of the currently active 144 ports have been changed.

* We ask folks again to avoid attempting to install a machine by
  just grabbing what they perceive as a free network address. This 
  practice has caused serious disruptions to people's work. The 
  most recent problem was loss of networking in Roberts Hall when
  someone decided to use the address of the router port for that
  building.

* We are getting a few requests for information on Windows 2000.
  While we are studying the possibility of rolling this OS out in
  the Fall, it is worthwhile to remember that you will need a
  minimum of 128MB of RAM to run Win2K reliably, and at least
  2GB of disk space free for the full OS and base software install.
  I would also not recommend putting this new OS on machines with
  less than a 300Mhz processor.

* Also note that we are continuing our efforts to convert all machines
  to use DHCP rather than fixed addresses. This makes it easier for
  us to move machines around, as well as providing a framework within
  which we can provide temporary addresses for visiting users and
  others wanting to use notebook computers occasionally within the
  department.

* Following are the gripe system statistics:
  In February we processed approximately 840 gripes
             Gripe Status Report for 02/01/2000 to 02/29/2000

User              Closed Current  30-60d  60-90d   Older  (Open)       Total

afleming               2       0       0       0       0       0           2
alan                  41       4       0       0       0       4          45
allbery              156       2       0       0       0       2         158
anhalt                 1       0       0       1       0       1           2
cof                   59       5       0       0       0       5          64
dwilhelm              51       6       0       0       1       7          58
egadd                  2       0       0       0       0       0           2
henson                51      11       1       1       5      18          69
jferro                36      10       1       0       1      12          48
jmck                 153      15       4       0       4      23         176
lou                  219       7       0       0       0       7         226
mmh                    6       2       0       0       0       2           8
rburgett               7       1       0       0       0       1           8
zoog                  23       4       0       0       1       5          28

TOTAL                807      67       6       2      12      87         894

The oldest open gripe is 173.5 days old.  The median is 11.5 days.
The most idle gripe has been idle for 144.3 days.  The median is 5.5 days.
The oldest unacknowledged gripe is 119.1 days old.  The median is 1.2 days.

Average gripe acknowledgement time: 0.7 days (median: 0)
For gripes older than 1 day, the average is 4 days (median: 2.6)
Average gripe resolution time: 3.5 days (median: 0.3)
For gripes older than 1 day, the average is 10.4 days (median: 5.7)

- Virtually all the news below this point is related to UNIX 
users. Please read on, but be aware that is more technical and
may not apply to all users.

* Reinstalled version 7.0 of Ansoft Maxwell EMSS and HFSS to correct
  some configuration problems between the two products

* Installed CFDRC 6.1 for Solaris

* Installed Solaris 7 on several machines for software compatibility
  with new products.  

* Installed a news to mail gateway for specific course related
  news groups.

* Modified the Cadence setup so that /usr/cds and /usr/cds99 refer
  to the same version, 4.4.3

* Continued the process of removing old versions of software.

  With this in mind, we would like to remind everyone that products
  in /usr/support, /usr/gnu, and /usr/unsupported are no longer being
  maintained and could be removed at any time, without notice.  Those 
  directories should be removed from your search path as quickly as
  possible. You should also avoid using any products in 
  /afs/ece/common/local/ for the same reasons.  

  All current software is located in /usr/local on machines that are
  supported, or /afs/ece/support/<package> for unsupported machines
  or access from other departments.

* The transition to Kerberos 5 appears to have been a success, after some
  initial problems with changing passwords and with expired tickets (and
  tickets being assigned invalid version numbers).

* The move to DHCP is ongoing, but is also largely successful.  There are
  some issues regarding name resolution and Kerberos that we are still working
  on.

* ECE mail server switched to LMTP; this enables Sieve's vacation option,
  but breaks delivery to folders via user+folder@ece.  A fix for the latter will
  be forthcoming.

* Kerberos, zephyr, and ssh upgrades are being tested.  The zephyr upgrade
  will finally enable us to link our zephyr --- currently only useful for
  mail and print job notification --- to Andrew and CS.  The ssh upgrade will
  allow use of Kerberos 5 as well as Kerberos 4.

* tkrat (GUI IMAP mailer for Unix) now available on AIX 4.3

* Updated packages:  png, libungif, freetype, imagemagick

* New packages:  egd, stunnel

* We now support IMAP (993), POP3 (995), and SMTP (465) over IMAP.  Note
  that until we get an official server certificate (in progress), we are using a
  temporary certificate which will not be recognized by most programs; they
  will generally ask you to confirm the certificate.

* gdb was updated to version 4.18

* maple was updated to version 5.1

* Several people have reported the Y2K bug in AIX Netscape 4.05.  If you
  use Netscape for your IMAP mail, please request that your AIX machine be
  upgraded to AIX 4.3.2, which will include upgrading to Netscape 4.71

--
Lou Anschuetz, lou@ece.cmu.edu
Network Manager, ECE, Carnegie Mellon University