🚀 go-pugleaf

Walt wrote:
> 
> Just wondering, what does this have to do with your house,
> or your homeowner's association ???  Could you please
> explain that???
> 
> A lot of places charge a fee, nowadays, when you simply return
> an electronic item.  More typically, one OPENS THE BOX and finds
> the item to be defective, they return for it NEW ONE; not a refund.
> The fee, really relates to something more like a "rental fee"
> since places like CompUSA are faced with a lot of people who
> buy something just to use for a few days, and planned all along
> to return it back when done.

Agreed, which is why even stores that don't typically charge a
restocking fee do for items such as laptops (of if they do not,
they have stricter time frames for them).

> BTW, I can say that with over 20 years of PC hardware experience,
> installing my wireless 802.11b stuff was the most difficult and
> challenging thing I had to do.  I, too, was sure it was defective,
> but I took a break, a deep breath, thought about it a bit, and
> was able to get it to work OK the next day.

I was going to say that I installed my wireless network without
problems, but then I remembered back to the hassles I had and I
have to agree with you. However, in this case he did appear to
have the word of the manufacturer saying that something appeared
to be wrong and that he should exchange it.
 
> This also makes me wonder why you didn't bother to ask for help
> in one of the other, more appropriate for 802.11b, newsgroups???

Well, that is easy. This is a consumer issue! Lots of people
seem to think that any appliance, computer, etc., problem they
have belongs in the consumer newsgroups because it's all about
stuff you bought. Never mind that you'd have a good chance of
actually SOLVING your technical problem if you asked in a
computer group. That is obviously why the homeowner association
newsgroup was included, because it starts with misc.consumers.

The whole problem here is that the original poster does not
understand the difference between an exchange and a refund.
Unless he was convinced that a second item would not work
because the first one didn't, he should not be getting a refund.

Bill
 
> NoSpam@Antartica.net wrote:
> >
> > When I tried to get my money back CompUSA charged me 15% because the
> > boxes had been opened. This is a total of $42 for those who don't want
> > to do the math.
> >
> > How in God's name are you supposed to find out whether a part is
> > defective unless you OPEN THE BOX, is beyond me.