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Article #391

Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!

#391
From: Daughter Of Darkness And Light
Date: Wed, 15 Sep 1999 00:00
53 lines
3595 bytes
MelissaQ@Cdimensional.com (Melissa) wrote in
<nD3j3.3825$Pt1.612@wormhole.dimensional.com>: 

>AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!
>
>I posted the following about 2 months ago. Since then I wrote to 
>TigerDirect's President, and to date have been TOTALLY IGNORED! 
>From now on, their catalogs will be going right in my trash can! Avoid
>this modem, and I'd also recommend not buying from TigerDirect because I
>get the impression they don't care a hoot about customers, just raking in
>your bucks and refusing to give them back for ANY reason!
>________
>
>I suppose I should avoid being sued by saying this is my opinion. 
>                     
>When I upgraded my computer 2 months ago, I made the mistake  of buying a
>Amquest Rockwell AM56HCFSP modem. Didn't know about their reputation at
>the time. This is the one that Tiger is now selling for about $35, perhaps
>to dump and get rid of? Here's some correspondence which explains the
>details. The bottom line is that the modem drops out on me at random
>times, often even in the middle of a download. I tried all their
>suggestions and tried to work the problem out for the past 2 months, but
>they keep insisting as a last resort that I need a mother board BIOS
>upgrade, which is absurd, being the mother board BIOS is from January 13th
>1999 and the mother board company ( per below ) says there are no upgrades
>that are modem specific. Besides, why should I have to change my BIOS, and
>risk having my whole system not even work, for their stinky $40 modem? 
>                     
>So now that I spent all this time trying to solve the problem, TigerDirect
>says they won't take the modem back because it's past their 30 day return 
>policy! I'll think 10 times before buying from them again too!
>                     
>IMO this modem is poison! Avoid it!!!

I posted this awhile back and have reached the end of the line with this 
lousy lemon. I'm ready to burn it in effigy already. I get disconnected with 
it maybe 10 times a day on average.

I did find a deal on a 56K V.90 LUCENT PCI Voice/Fax Modem, which they say 
has DSP so it doesn't use up CPU resources. Does anyone know how good that 
particular model is and that I won't have the same problems with it as the 
Amquest piece of crap?

-- 
- Lady Melissa, Warrior High Priestess.  
Copyright 1999  <http://www.dimensional.com/~melissa/>
To email me, remove the spam proofing capital letters on each side of the @

Need help or want to become a Planetary Citizen?
<http://www.dimensional.com/~melissa/upanew.htm>

* Please boycott American Express and First Data Corporation until they do 
the right thing! <http://www.dimensional.com/~melissa/jennifer.htm>
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From: MelissaQ@Ldimensional.com (Daughter Of Darkness And Light)
Subject: Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!
Date: 1999/09/15
Message-ID: <kjSD3.6523$Pt1.3516@wormhole.dimensional.com>
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