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Article #471

Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!

#471
From: tomcat
Date: Thu, 15 Jul 1999 00:00
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Melissa wrote:
>
> So now that I spent all this time trying to solve the problem, TigerDirect
> says they won't take the modem back because it's past their 30 day return
> policy! I'll think 10 times before buying from them again too!
>

As others have stated, your 'beef' should be with Amquest if the modem is
truly defective.  A 30 day return policy is reasonable so I don't see
where TigerDirect is at fault here.   After 27 days of farting around
with it, I would have sent it back.

One of the criteria for judging modem performance is how it handles
signal quality problems.  A well designed modem has more tolerance
for noise, line farts and other stuff.   Cheap modems don't usually
excel in this area.  You may really have a defective modem but
it ain't Tiger's problem at this point.  If you can't get sat from
Amquest, use the modem for target practice or get some pro
advice from the modem newsgroups.

I think your anger is misdirected.
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From: "tomcat" <barbados@NSworldnet.att.net>
Subject: Re: AVOID TigerDirect's Amquest Rockwell AM56HCFSP modem!!!
Date: 1999/07/15
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