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Article #11509

Cell phone survey--do you like "caller pays plan?"

#11509
From: j c wyss
Date: Tue, 18 Apr 1995 00:00
61 lines
3372 bytes
CELLULAR TELEPHONE "CALLER PAYS" SURVEY

I am interested in the acceptance of the caller pays option for
cellular phone service.  This is a short survey to help me find
out if people have chosen this plan (where available) and if they
like it.  Thanks for you time in advance.

What is caller pays?

With the "caller pays plan" or CPP the person who calls the
cellular phone number pays for the airtime (typically 45
cents/min).  Without CPP, the owner of the cell phone pays the
airtime whether the call is incoming or outgoing.  (With CPP the
cell phone owner still pays airtime on outgoing calls.)  The
advantage of CPP is that the person who initiates the call pays
the airtime.  The caller to a CPP phone is alerted to the airtime
charges because the call must be dialed as a "1+" call, meaning
there are extra charges.

CPP can be a disadvantage for people who don't want their
customers or friends to pay for calls to them.  For business this can be avoided,
however, by having your customer call your office number that is
forwarded to your cell phone.  They make a "local" call, and you
pay the airtime on the forwarded call.

Presently, not all carriers have the CPP option, but more are
adding it.  I am doing this survey to see what percentage of
people have chosen this plan, and if they are satisfied with it.

------------survey starts here------------------
1. Do you presently have a cell phone?   ___ Yes  ___ No
(If yes please answer the following questions. If no, please e-
mail your response to the address below...Thanks)
2. Does your carrier offer caller pays?   ____Yes ____ No
3. If your carrier does not offer CPP, does another carrier in
your area offer CPP?     _____Yes  ______No
If yes to 2 or 3, please fill in the following:
     Carrier with CPP_________________
     City, State______________________
4. If CPP is available, do you presently have the CPP option?
___Yes ___No  ___ N/A
5. If you have the CPP option, have you been:
     very happy with the option:_________________
     neutral about it:__________________________
     very unhappy with the option:_______________
     N/A___________________________________
     Comments:
6. If you do not have CPP, and it is available, would you switch?
 ___Yes  _No  __ Maybe
7. Statistical questions:  How long have you had service?_______
How many airtime minutes per month do you average?____________
8. Are you happy with your cell phone service?
          __ Yes  __No __ Neutral
Any Other Comments?:

Please e-mail back to jcwyss@csti.com.
Thanks for you time.  I will post the results.

Jerry C Wyss CSTI 302-27th St. Boulder, CO 80303
(voice/fax)303 494-9750 (cell phone) 303 819-0744
internet: jcwyss@csti.com; compuserve:76336,3130
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From: jcwyss@csti.com (j c wyss)
Subject: Cell phone survey--do you like "caller pays plan?"
Date: 1995/04/18
Message-ID: <3n0pjr$mtl@news-2.csn.net>
X-Deja-AN: 101129611
distribution: world
organization: Colorado Systems Tech
newsgroups: co.general,az.general,biz.general