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Article #31987

Re: Gateway Sucks!

#31987
From: anonymous
Date: Wed, 07 Feb 2001 20:26
31 lines
2532 bytes
I've had quite good reliability on two Dell machines that I acquired via
their web site.  One had a power supply fan go bad after about 10 months.

They have a 1 year on-site parts and labor and a three year parts warranty.
When the fan went bad they were going to send a repairman out to the house
to replace the power supply.  At my request, they instead overnighted the
new power supply to me, I replaced it myself, and they provided a pre-paid
UPS label for me to ship the defective one back.

My company also uses Dell for desktops and servers.  We'vbe been using them
for about 3 1/2 years now.  I work in the IT group.  I find the Dells to be
reliable and easy to work on when necessary.

At work we use OptiPlex desktops and at home my two machines are Dimension
models.

Dan Kearney
Colorado Sierra, CO

"nsnn" <dontreply@tothis.ok?> wrote in message
news:Qdhg6.187293$ge4.65084393@news2.rdc2.tx.home.com...
>
> Don't do it!
>
> The machines suck
> Customer service sucks
>
> Do you have a machine you have used allot, that works well, and have good
> customer support?  Where did you get it?
>
>
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Subject: Re: Gateway Sucks!
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