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Dear Member,

As the System Operator of APX DataLink, I'm pleased to be the first person to
welcome you! I thought you might appreciate a quick orientation.

APX is now Denver's most popular online service. We serve more than 1,200
members, and we handle more than 600 sessions each and every day.

Since you've just joined us, I'm sure you're eager to wander around APX to find out for
yourself why APX has become so popular and what services will best meet your
needs. Let me pass along a few tips to help you get around, and then I'll be out of
your way.

The first screen that you'll see when you connect to APX is called "Main Menu."


We're also pleased to offer access to popular INTERNET services, including e-mail,
newsgroups, databases, and file transfer. You can use our e-mail gateway to send or
receive mail from just about every e-mail system in the world. The newsgroups
discussions cover more than 12,000 topics. And the databases enable to you to
connect -- with the simple click of a button -- to information stored at Internet sites
around the world. You've probably heard about Internet but thought it would be too
hard or too expensive to use -- now you can tap into the Internet through APX's
friendly interface, at no extra charge. Just select INTERNET CONNECTION from your
Main Menu. (And watch for our upcoming release of World Wide Web access -- it's
under development right now and should be available soon!)

I wish I had time to tell you about all of our features, but hopefully that will give you a
taste of what lies ahead!
As you learn more about APX, you'll find that the fastest way to get around the service
is to go directly to the service you want, bypassing intermediary menus. You can do
this using what we call KEYWORDS. Every service has a unique keyword. And as you
get more comfortable using keywords, you can customize your GO TO menu to
include the services you use most frequently.

To find out how much of your allotted free time has been used up this month, use
keyword BILLING. To find out how long you have been online, use keyword CLOCK.

You're bound to have questions about APX is so vast, it is like
moving to a new city. So it might take awhile for you to get oriented. Just relax, and
wander around. If you have questions, go to our MEMBER SERVICES area -- our
staff is online and ready to answer your questions instantly in the Tech Support Live
area. To get the most out of APX, I recommend purchasing a 500-page book called
"The Official America Online Tour Guide." It's available at many bookstores, or your
can order it online (with a money back guarantee) in the America Online Store. (Use
the keyword AMERICA ONLINE STORE).

When it's all said and done, the secret to APX's growth is quite simple: it is happy
members who tell their friends! Our focus is on providing the broadest array of
services through the friendliest interface, at the most affordable price -- and relying on
word of mouth to spread the word. So we hope you too will be pleased with APX, and
you'll then tell your friends and relatives about us. (You can use keyword FRIEND to
request free APX software for your friends -- and earn 10 free hours of online time for
yourself!)

I've been with America Online since we started the company back in 1985. Watching
the service grow has been tremendously exciting. But it's really just the beginning --
over the next decade, we believe online services will go from being a niche market
serving a few million people to a mass market serving tens of millions. There's much
still to be done to make APX all it can be -- and we hope you'll join us as we take
steps towards shaping this new medium. Your suggestions are always welcome -- and
if we disappoint you, please let me know, so we have a chance to make it right.

Have fun, and please let me know how we can make APX even better!

Thanks for trying America Online!

Regards,

Steve Case
President
America Online, Inc.
Dear Member,

As the President of America Online, I'm pleased to be the first person to welcome you!
I thought you might appreciate a quick orientation.

APXis now the nation's most popular consumer online service. We serve more than
2,000,000 members, and we handle more than 1,000,000 sessions each and every
day. I'm often asked why APX has grown so rapidly. I think it comes down to three
important ingredients, that together make APX unique.

1. There's a Broad Range of Services
APX provides you with access to a broad range of information, communication,
education, entertainment and transactional services. There are literally hundreds of
places to visit on AOL and many of our services are available ONLY on AOL --
including New York Times, MTV, and Time Magazine, to name just a few. In our
opinion, no other online service offers a broader range of branded consumer services
-- and new services are added almost daily.

2. It's Easy and Fun to Use
We've worked really hard to make AOL really easy to use. We have won numerous
awards for our interface -- but we're not resting on our laurels. A big area of focus for
us is on further improving the navigation, presentation, and personalization features.
For example, we recently released a new version of our software that includes a
"multimedia" look including enhanced graphics and photos. This new release is called
Version 2.0 -- if you have an older version (you can check this by looking under the
"Help" menu on the bar at the top of your screen, and selecting About America
Online), use keyword UPGRADE to request the new disk. We'll send it to you free of
charge.

3. There's an Underlying Sense of Community
We have great content, and great software, and great pricing. But what makes AOL so
special is the people -- and the sense of community that has been created by our
members. Other online services may think of you as a subscriber, but we think of you
as a member and a neighbor. And we are eager to get your ideas on how to make
"our" AOL even better.

Since you've just joined us, I'm sure you're eager to wander around AOL to find out for
yourself why AOL has become so popular and what services will best meet your
needs. Let me pass along a few tips to help you get around, and then I'll be out of
your way.

The first screen that you'll see when you connect to AOL is called "In the Spotlight."
This screen highlights new features, popular services, and live events taking place on
America Online. You can also access your America Online mailbox from this screen.
To browse around the service, click on the bar that says "Go To Main Menu" and
you'll see the list of AOL's 14 different Departments. (You can always return to the
Main Menu by selecting it from the Go To menu at the top of your screen, or by
clicking on the Main Menu button at the lower left hand side of every Department
screen.)

Our NEWSSTAND contains electronic editions of dozens of popular magazines and
newspapers. You can read the latest issue -- and then discuss topics with other
readers and the magazine editors -- of magazines such as TIME, Road & Track,
OMNI, and Scientific American, newspapers such as The New York Times, Chicago
Tribune, and San Jose Mercury News, and television networks such as ABC, NBC
and MTV. These are AOL exclusives -- so don't miss them!

We're also pleased to offer access to popular INTERNET services, including e-mail,
newsgroups, databases, and file transfer. You can use our e-mail gateway to send or
receive mail from just about every e-mail system in the world. The newsgroups
discussions cover more than 12,000 topics. And the databases enable to you to
connect -- with the simple click of a button -- to information stored at Internet sites
around the world. You've probably heard about Internet but thought it would be too
hard or too expensive to use -- now you can tap into the Internet through AOL's
friendly interface, at no extra charge. Just select INTERNET CONNECTION from your
Main Menu. (And watch for our upcoming release of World Wide Web access -- it's
under development right now and should be available soon!)

We've built a comprehensive education service that has something for everyone. You'll
find everything from the encyclopedia to the Smithsonian to homework help to college
courses in the EDUCATION department.

Our COMPUTING department contains dozens of discussion forums on a wide variety
of topics, including forums managed by more than 300 software companies. And we
have more than 60,000 software programs available on AOL for you to download; use
the keyword SOFTWARE to find programs of the greatest interest to you and your
family.

In the CLUBS & INTERESTS department, you'll find something for just about every
hobby or interest. We've covered a variety of subject areas, from astronomy to health,
real estate, and writing. This is the place to learn more about your favorite hobby, or
to meet others who share your interests.

And be sure to pop your head in PEOPLE CONNECTION, our live "chat" area. Each
night, thousands of AOL members participate in live discussions on a wide variety of
topics -- and you're welcome to join in. To make sure everyone feels welcome, we've
created guidelines called "Terms of Service" which explain the ground rules for our
electronic community. Basically, we ask that members treat fellow members like
neighbors. We don't mind a heated debate from time to time, but we do ask that
people refrain from being vulgar or abusive.

I wish I had time to tell you about all of our features, but hopefully that will give you a
taste of what lies ahead!

We've designed AOL to make it easy for you to take advantage of new services as we
add them. We do this by transmitting to you the new artwork you need to use the new
services. So when you enter an AOL area that is new to you, you'll usually get a
notice telling you that you are receiving new artwork. This is our way of updating AOL
content without having to constantly mail you new software. You will usually wait a
minute or two, and this happens only once for each new online area. (What this
means is the first few times you use AOL, it will seem a bit slow, as we're transmitting
the artwork you need. The more you use it, the faster it gets!)

Speaking of speed, we now have 9600 bps access available in approximately 250
cities, and 14.4 kbps access available in approximately 200 cities. Use keyword
ACCESS to see if a higher-speed access number is available in your area. And we're
working on higher speed access (28.8, ISDN, and cable delivery) as well -- watch for
future announcements.

As you learn more about AOL, you'll find that the fastest way to get around the service
is to go directly to the service you want, bypassing intermediary menus. You can do
this using what we call KEYWORDS. Every service has a unique keyword. And as you
get more comfortable using keywords, you can customize your GO TO menu to
include the services you use most frequently.

To find out how much of your allotted free time has been used up this month, use
keyword BILLING. To find out how long you have been online, use keyword CLOCK.

You're bound to have questions about America Online -- AOL is so vast, it is like
moving to a new city. So it might take awhile for you to get oriented. Just relax, and
wander around. If you have questions, go to our MEMBER SERVICES area -- our
staff is online and ready to answer your questions instantly in the Tech Support Live
area. To get the most out of AOL, I recommend purchasing a 500-page book called
"The Official America Online Tour Guide." It's available at many bookstores, or your
can order it online (with a money back guarantee) in the America Online Store. (Use
the keyword AMERICA ONLINE STORE).

When it's all said and done, the secret to AOL's growth is quite simple: it is happy
members who tell their friends! Our focus is on providing the broadest array of
services through the friendliest interface, at the most affordable price -- and relying on
word of mouth to spread the word. So we hope you too will be pleased with AOL, and
you'll then tell your friends and relatives about us. (You can use keyword FRIEND to
request free AOL software for your friends -- and earn 10 free hours of online time for
yourself!)

I've been with America Online since we started the company back in 1985. Watching
the service grow has been tremendously exciting. But it's really just the beginning --
over the next decade, we believe online services will go from being a niche market
serving a few million people to a mass market serving tens of millions. There's much
still to be done to make AOL all it can be -- and we hope you'll join us as we take
steps towards shaping this new medium. Your suggestions are always welcome -- and
if we disappoint you, please let me know, so we have a chance to make it right.

Have fun, and please let me know how we can make AOL even better!

Thanks for trying America Online!

Regards,

Steve Case
President
America Online, Inc.Subj:     Welcome!
Date:     95-03-22 10:55:32 EST
From:     Steve Case
To:  GRoosl

Dear Member,

As the President of America Online, I'm pleased to be the first person to welcome you!
I thought you might appreciate a quick orientation.

AOL is now the nation's most popular consumer online service. We serve more than
2,000,000 members, and we handle more than 1,000,000 sessions each and every
day. I'm often asked why AOL has grown so rapidly. I think it comes down to three
important ingredients, that together make AOL unique.

1. There's a Broad Range of Services
AOL provides you with access to a broad range of information, communication,
education, entertainment and transactional services. There are literally hundreds of
places to visit on AOL and many of our services are available ONLY on AOL --
including New York Times, MTV, and Time Magazine, to name just a few. In our
opinion, no other online service offers a broader range of branded consumer services
-- and new services are added almost daily.

2. It's Easy and Fun to Use
We've worked really hard to make AOL really easy to use. We have won numerous
awards for our interface -- but we're not resting on our laurels. A big area of focus for
us is on further improving the navigation, presentation, and personalization features.
For example, we recently released a new version of our software that includes a
"multimedia" look including enhanced graphics and photos. This new release is called
Version 2.0 -- if you have an older version (you can check this by looking under the
"Help" menu on the bar at the top of your screen, and selecting About America
Online), use keyword UPGRADE to request the new disk. We'll send it to you free of
charge.

3. There's an Underlying Sense of Community
We have great content, and great software, and great pricing. But what makes AOL so
special is the people -- and the sense of community that has been created by our
members. Other online services may think of you as a subscriber, but we think of you
as a member and a neighbor. And we are eager to get your ideas on how to make
"our" AOL even better.

Since you've just joined us, I'm sure you're eager to wander around AOL to find out for
yourself why AOL has become so popular and what services will best meet your
needs. Let me pass along a few tips to help you get around, and then I'll be out of
your way.

The first screen that you'll see when you connect to AOL is called "In the Spotlight."
This screen highlights new features, popular services, and live events taking place on
America Online. You can also access your America Online mailbox from this screen.
To browse around the service, click on the bar that says "Go To Main Menu" and
you'll see the list of AOL's 14 different Departments. (You can always return to the
Main Menu by selecting it from the Go To menu at the top of your screen, or by
clicking on the Main Menu button at the lower left hand side of every Department
screen.)

Our NEWSSTAND contains electronic editions of dozens of popular magazines and
newspapers. You can read the latest issue -- and then discuss topics with other
readers and the magazine editors -- of magazines such as TIME, Road & Track,
OMNI, and Scientific American, newspapers such as The New York Times, Chicago
Tribune, and San Jose Mercury News, and television networks such as ABC, NBC
and MTV. These are AOL exclusives -- so don't miss them!

We're also pleased to offer access to popular INTERNET services, including e-mail,
newsgroups, databases, and file transfer. You can use our e-mail gateway to send or
receive mail from just about every e-mail system in the world. The newsgroups
discussions cover more than 12,000 topics. And the databases enable to you to
connect -- with the simple click of a button -- to information stored at Internet sites
around the world. You've probably heard about Internet but thought it would be too
hard or too expensive to use -- now you can tap into the Internet through AOL's
friendly interface, at no extra charge. Just select INTERNET CONNECTION from your
Main Menu. (And watch for our upcoming release of World Wide Web access -- it's
under development right now and should be available soon!)

We've built a comprehensive education service that has something for everyone. You'll
find everything from the encyclopedia to the Smithsonian to homework help to college
courses in the EDUCATION department.

Our COMPUTING department contains dozens of discussion forums on a wide variety
of topics, including forums managed by more than 300 software companies. And we
have more than 60,000 software programs available on AOL for you to download; use
the keyword SOFTWARE to find programs of the greatest interest to you and your
family.

In the CLUBS & INTERESTS department, you'll find something for just about every
hobby or interest. We've covered a variety of subject areas, from astronomy to health,
real estate, and writing. This is the place to learn more about your favorite hobby, or
to meet others who share your interests.

And be sure to pop your head in PEOPLE CONNECTION, our live "chat" area. Each
night, thousands of AOL members participate in live discussions on a wide variety of
topics -- and you're welcome to join in. To make sure everyone feels welcome, we've
created guidelines called "Terms of Service" which explain the ground rules for our
electronic community. Basically, we ask that members treat fellow members like
neighbors. We don't mind a heated debate from time to time, but we do ask that
people refrain from being vulgar or abusive.

I wish I had time to tell you about all of our features, but hopefully that will give you a
taste of what lies ahead!

We've designed AOL to make it easy for you to take advantage of new services as we
add them. We do this by transmitting to you the new artwork you need to use the new
services. So when you enter an AOL area that is new to you, you'll usually get a
notice telling you that you are receiving new artwork. This is our way of updating AOL
content without having to constantly mail you new software. You will usually wait a
minute or two, and this happens only once for each new online area. (What this
means is the first few times you use AOL, it will seem a bit slow, as we're transmitting
the artwork you need. The more you use it, the faster it gets!)

Speaking of speed, we now have 9600 bps access available in approximately 250
cities, and 14.4 kbps access available in approximately 200 cities. Use keyword
ACCESS to see if a higher-speed access number is available in your area. And we're
working on higher speed access (28.8, ISDN, and cable delivery) as well -- watch for
future announcements.

As you learn more about AOL, you'll find that the fastest way to get around the service
is to go directly to the service you want, bypassing intermediary menus. You can do
this using what we call KEYWORDS. Every service has a unique keyword. And as you
get more comfortable using keywords, you can customize your GO TO menu to
include the services you use most frequently.

To find out how much of your allotted free time has been used up this month, use
keyword BILLING. To find out how long you have been online, use keyword CLOCK.

You're bound to have questions about America Online -- AOL is so vast, it is like
moving to a new city. So it might take awhile for you to get oriented. Just relax, and
wander around. If you have questions, go to our MEMBER SERVICES area -- our
staff is online and ready to answer your questions instantly in the Tech Support Live
area. To get the most out of AOL, I recommend purchasing a 500-page book called
"The Official America Online Tour Guide." It's available at many bookstores, or your
can order it online (with a money back guarantee) in the America Online Store. (Use
the keyword AMERICA ONLINE STORE).

When it's all said and done, the secret to AOL's growth is quite simple: it is happy
members who tell their friends! Our focus is on providing the broadest array of
services through the friendliest interface, at the most affordable price -- and relying on
word of mouth to spread the word. So we hope you too will be pleased with AOL, and
you'll then tell your friends and relatives about us. (You can use keyword FRIEND to
request free AOL software for your friends -- and earn 10 free hours of online time for
yourself!)

I've been with America Online since we started the company back in 1985. Watching
the service grow has been tremendously exciting. But it's really just the beginning --
over the next decade, we believe online services will go from being a niche market
serving a few million people to a mass market serving tens of millions. There's much
still to be done to make AOL all it can be -- and we hope you'll join us as we take
steps towards shaping this new medium. Your suggestions are always welcome -- and
if we disappoint you, please let me know, so we have a chance to make it right.

Have fun, and please let me know how we can make AOL even better!

Thanks for trying America Online!

Regards,

Steve Case
President
America Online, Inc.
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