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Due to several requests for extension, the deadline is extended to April 18, 2004.

ECAI'2004 Workshop on
Knowledge Management and Organizational Memories
Valencia, August 2004


http://www.inria.fr/acacia/WORKSHOPS/ECAI2004-OM/call.html


  Submission deadline extended to: April 18th, 2004

Knowledge Management (KM) is one of the key progress factors in
organizations.  It involves explicit and persistent representation of
knowledge of (geographically) dispersed groups of people in the
organization, so as to improve the activities of the organization.
Although KM is an issue in human resource management and enterprise
organization beyond any specific technology questions, there are
important  aspects that can be supported or even enabled by intelligent
information  systems. Especially AI and related fields provide solutions
for important parts of the overall KM problem.

  * Identification and analysis of a company's knowledge-intensive
    work processes (e.g., product design or strategic planning).
    Knowledge Engineering and Enterprise Modeling techniques can
    contribute to this topic. The analysis of  information flow and
    involved knowledge sources allows to identify shortcomings of
    business processes, and to specify requirements on potential IT
    support.
  *   In an organization, know-how may relate to problem solving
    expertise in functional disciplines, experiences of human
    resources, and project experiences in terms of project management
    issues, design technical issues and lessons learned. The coherent
    integration of this dispersed know-how in a corporation, aimed at
    enhancing its access and reuse, is called "corporate memory" or
    "organizational memory" (OM). It is regarded as the central
    prerequisite for IT support of Knowledge Management and is the
    means for knowledge conservation, distribution, and reuse. An OM
    enables organizational  learning and continuous process improvement.

Activities underlying knowledge management in an organization can
comprise detection of needs, construction, distribution, use and
maintenance of the corporate memory. It demands abilities to manage
disparate know-how and heterogeneous viewpoints, to make it accessible
and suitable for adequate members of the organization. When the
organization knowledge is distributed on several experts and documents
in different locations all over the world, the Internet or an Intranet
inside the organization and Web techniques can be a privileged means for
acquisition, modelling, management of this distributed knowledge. Papers
are welcome in any area concerning knowledge management or  corporate
memory or organizational memory.

Examples of interesting topics (but the list is not exhaustive) are:

# Scenarios of knowledge management
# User-centered approaches for KM & OM
# Business-oriented approaches for KM & OM
# Enterprise modeling for KM & OM
# Knowledge-based approaches for KM & OM
# Document-based approaches for KM & OM
# Data-based approaches for  KM & OM
# Case-based approaches for KM & OM
# Computer-Supported-Collaborative-Work (CSCW) approaches for KM & OM
# Ontology-based approaches for KM & OM
# Corporate Semantic Webs
# Semantic Annotations for building and using an OM
# Data mining for building and using an OM
# Text mining for building and using an OM
# Distributed corporate memories
# Distributed Agile KM and OM
# Agent-based approaches for KM & OM
# Web-based approaches for KM & OM
# Knowledge sharing through OMs
# Intelligent information retrieval from an OM
# Skills management and expertise location
# Project memory and inter-project KM
# Management of multiple viewpoints in an OM
# OM and Communities of practice
# OM and innovation
# Building and using an OM for E-learning
# User interaction with an OM
# Contextual KM & OM for mobile users
# Maintenance and evolution of a corporate memory
# Evaluation of a corporate memory
# Case studies and concrete OM Applications


    Important dates:

Submission deadline: April 18, 2004
Notification of acceptance: May 7, 2004
Camera-ready paper: June 5, 2004
Workshop: August 2004


  Submission format

Contributions are invited in the form of a full paper (max. 20 pages),
following the formatting style for ECAI-2004. The title page should
include name, affiliation, and e-mail address of the contributor. Papers
will be judged according to their contribution to the discussion. They
should be submitted electronically (in PostScript or pdf)  to
OM2004@sophia.inria.fr  . The title, authors and list of keywords should
also be sent in ascii by E-mail.
The best papers will be published later in a book, as for the previous
ECAI/IJCAI workshops on KM & OM from 1999 to 2001.


Remark: All workshop participants must register for ECAI-2004


  Workshop organizing committee

/Rose Dieng-Kuntz  (co-chair)/
Address: INRIA Acacia Project, 2004 route des Lucioles, BP 93
06902 Sophia-Antipolis Cedex FRANCE
E-mail:  Rose.Dieng@sophia.inria.fr <mailto:Rose.Dieng@sophia.inria.fr>

/Knut Hinkelmann/
Address: University of Applied Sciences Solothurn
Riggenbachstrasse 16
CH-4600 Olten
Email: knut.hinkelmann@fhso.ch

/Ann Macintosh/
Address: International Teledemocracy Centre
Napier University
10 Colinton Road
Edinburgh, EH10 5DT
Email: A.Macintosh@napier.ac.uk

/Nada Matta  (co-chair)/
Address: Universite de Technologie de Troyes (GSID/Tech-CICO)
12, rue Marie Curie BP. 2060,
10010 Troyes Cedex France
E-mail:nada.matta@utt.fr

/Ulrich Reimer/
Address: Bauer & Partner,
Esslenstr. 3
CH-8280 Kreuzlingen
Switzerland
E-mail: Ulrich.Reimer@bauer-partner.com <mailto:Ulrich.Reimer@swisslife.ch>

/Carla Simone/
Department of Informatics, Systems and Communication
University of Milano-Bicocca (Italy)
E-mail: simone@di.unito.it



  Programme committee

   *  David Aha, NASA Research Laboratory
   * Klaus-Dieter Althoff, Fraunhofer Institute for Experimental Software Engineering (IESE), Germany
   * Jean-Paul Barthes, UTC, Compiegne, France
   * Imed Boughzala , INT, Evry, France
   * Joost Breuker, University of Amsterdam, the Netherlands
   * John Domingue, Open University, UK
   * Jean-Louis Ermine, INT, Evry, France
   * Fabien Gandon, INRIA-Sophia-Antipolis, France
   * Robert Jasper, Intelligent Results, USA
   * Gilles Kassel, LARIA, Amiens, France
   * Alain Leger, France Telecom R&D, Lannion, France
   * Myriam Lewkowicz, Tech-CICO, UTT, Troyes, France
   * Frank Maurer, University of Calgary, Canada
   * Alain Mille, Universite de Lyon I, France
   * Myriam Ribiere, Motorola, France
   * David G. Schwartz, Bar-Ilan University,  Israel
   * Steffen Staab, University of Karlsruhe, Germany
   * Manuel Zacklad, Tech-CICO, UTT, Troyes, Franceour ap

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