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Article #173

Software satisfaction survey-please help

#173
From: Andrew Holden
Date: Mon, 11 Dec 1995 00:00
89 lines
3351 bytes
Dear Fellow Software Users:

I am conducting a survey as part of some coursework to determine general 
satisfaction with personal computer software amongst people who rely on it to 
perform their jobs or use it for pleasure.

Your response is respectfully encouraged to the following set of questions.  
Please feel free to be as specific as desired.

The completed survey can be returned via this network,

or by e-mail to andrew@netaxs.com,

or by the Postal Service to:

Andrew Holden
1883 Old Kimberton Rd
Phoenixville PA 19460

or by fax to: (610)933-8209

Survey form follows:

1.   Operating environment used most often? (Delete those not
     required)

          DOS/Windows 3.1/Windows 95/OS2/Macintosh/Unix/Other (specify)


2.   Operating environment used next most often? (Delete those
     not required)

          DOS/Windows 3.1/Windows 95/OS2/Macintosh/Unix/Other (specify)

3.   Applications most often used (in order of time spent):

     a.                              
     b.                              
     c.                              
     d.                              
     e.                              
     f.                              

4.   Level of general satisfaction with the above applications
     (in order as in 3. above):

               (Mark one cell per application as appropriate)
               More satisfied . . . . . . . . . Less satisfied

                   5        4         3        2        1

Application

     a.   

     b.   

     c.   

     d.   

     e.   



5.   Which (if any) of these applications have bugs or glitches
     which have not been solved or have appeared in a new
     version? (Identify by letter as in 3 & 4 above or state name
     if not identified above)



6.   Would you care to elaborate on these problems?  (Use as much
     space as desired and extend as necessary)



7.   Would you wish to be contacted about other similar issues in 
     future?  If so, please fill in your email address or other contact 
     information here.



Any responses given above and your identity will be kept strictly
confidential (within the limits of the host network).

We appreciate your time and energy in completing the survey.

Andrew Holden
Technical Details
Message-ID: <4ag76p$m1c_001@slip.netaxs.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail

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From: andrew@netaxs.com (Andrew Holden)
Subject: Software satisfaction survey-please help
Date: 1995/12/11
Message-ID: <4ag76p$m1c_001@slip.netaxs.com>
X-Deja-AN: 121556449
to: All
organization: Net Access -- An Internet Provider??
newsgroups: comp.bugs.misc,alt.usenet.surveys,biz.comp.hardware,biz.comp.software,comp.apps.spreadsheets,comp.networks.noctools.bugs,comp.os.os2.bugs