re: scared customers

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1 total messages Started by Dave Laudicina Tue, 06 Oct 1992 11:57

#51

Author: Dave Laudicina
Date: Tue, 06 Oct 1992 11:57

31 lines
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In article <1992Oct5.131632.27931@geac.com>  writes:
>Hi,
>
>I finally started this newsgroup and have yet to see a posting.
>I guess everyone is afraid to be the first poster.
>
>Our current customer base is very reluctant to jump into the new
>technology of client/server. We plan to use MS-WINDOWS based frontends
>and initially GUPTA for a database on the backend.
>
>What experience have people had with reluctant customers and how have
>you handled it.
>
>Allen
>allen@geac.com

I think in a lot of cases the demand for client server is customer 
generated. I have some experience with dealing with a large COBOL
mainframe shop. The beast was so hard to get rolling and had such
limited resource do develop the projects demanded that if the
customer did not generate his own apps he either would not see
an app or when it finally got developed it was obsolete or
subject to major changes generated by changes in business. Thats
one nice feature of client server, the development environments
are easy to program new apps and can be generated by technical
expertise in the customer department on top of that you also get a
graphic interface that also increase productivity of the user. My
experience has shown the reluctance is more on the systems department
side.  

department

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