🚀 go-pugleaf

I've heard it said that the best predictor of eventual success in 
building a large system is domain knowledge on the part of the designer,
i.e. tax preparation software is best designed by someone who knows 
tax preapration well rather than someone who knows, say, human-interface
design well.

In fact, I've not only heard it said, but I've said it myself.  But 
before I say it in an archival journal, I'd like to see if I can find 
any good studies on it.  Does anyone know of a reference?

Thanks,

Charlie Martin (crm@cs.duke.edu,mcnc!duke!crm)