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Article #119

Re: feedback@home.com

#119
From: Mike Blackford
Date: Wed, 17 Jan 2001 04:38
50 lines
2944 bytes
I agree wholeheartedly. This has been the case for nearly a year, possibly
more.

Jim Turner wrote:
 
 Both barrels:
 
 Subject:  @Home Email Still SUCKS
 
 I loose email messages every day.  Messages I know for a fact that get
sent
 to my @home account are never received.  This is not acceptable.  I'm
 convinced that @home has hired circus monkeys to operate their email
 servers.
 
 Don't bore me and shame yourself with your canned "we know we are having
 email problems and are working vigorously to correct them" bullshit
reply.
 If you were really "working vigorously" to correct the problems, they
would
 have been fixed long before now.
 
 @home is perpetrating fraud upon all of its paying customers.  You are
 charging for a service that is not being reliably delivered in its
entirety.
 Email is part and parcel of the @home service, but you are failing to
 deliver it.  I don't pay for @home with Monopoly money -- it's real
freakin'
 cash.  And I expect real freakin' service; not some half-assed attempt at
 getting email from point A to B.  Hell, sending mail by drunken carrier
 pigeon would be more reliable than @home's sorry excuse for an email
system.
 
 Cox is graciously working with me and issuing service credits for every
day
 I lose email.  At least Cox Communications knows how to conduct business
 properly.  Too bad they have to compensate for @home's pitiful excuse for
 "service".  I can't wait for Cox to dump your sorry asses and provide
 reliable service to subscribers!!!!!
 
 --
 ==========
 Jim Turner
 unix.dude@home.com
 unix.dude@mail.com
 unix.dude@MailAndNews.com
 unix.dude@myrealbox.com
 unix.dude@prontomail.com
 unix.dude@zdnetonebox.com
 http://2000windstar.homestead.com/
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Message-ID: <3A6521D1.AC7C5526@spamcop.net>
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References: <cx896.59494$ge4.22493921@news2.rdc2.tx.home.com>

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From: Mike Blackford <mblackford@spamcop.net>
Organization: Visit http://www.thehungersite.org
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Subject: Re: feedback@home.com
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Date: Wed, 17 Jan 2001 04:38:41 GMT
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