Re: Yet Another SN@FU: "Excite@Home outage hits thousands"

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#228

From: Patrick Coleman
Date: Fri, 01 Dec 2000 02:44

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"Mike Blackford" <mike@blackford.com> wrote in message
news:3A271002.94139133@blackford.com...
> "E-mail and Web connectivity were lost to many of Excite@Home's 2.1
> million North American customers from Tuesday until Thursday due to a
> corrupted domain name server database, a company spokeswoman said." [...]
>
> "How many Excite@Home customers were without service is unclear. The
> corruption in the DNS files disabled portions of about 25 percent of the
> cable system serving North American customers."
>
> [http://www.zdnet.com/filters/printerfriendly/0,6061,2659644-2,00.html]
>
> "about 25%"???
> Only if you assume those were the only people actually trying to use the
> service! These people can't seem to open their mouths without lying.  No
> wonder their stock is at $6/share and headed to zero.
>

I wish the story had included the fact that THEY LIED to customers that
managed to get through to them...

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References: <3A271002.94139133@blackford.com>

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From: "Patrick Coleman" <whiteyx@hotmail.com>
Newsgroups: comp.dcom.modems.cable,ba.internet
References: <3A271002.94139133@blackford.com>
Subject: Re: Yet Another SN@FU: "Excite@Home outage hits thousands"
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Message-ID: <dgEV5.158469$td5.22924514@news1.rdc2.pa.home.com>
Date: Fri, 01 Dec 2000 02:44:25 GMT
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Organization: Excite@Home - The Leader in Broadband http://home.com/faster

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