🚀 go-pugleaf

Patrick Coleman wrote:
> 
> "Mike Blackford" <mike@blackford.com> wrote in message
> news:3A271002.94139133@blackford.com...
> > "E-mail and Web connectivity were lost to many of Excite@Home's 2.1
> > million North American customers from Tuesday until Thursday due to a
> > corrupted domain name server database, a company spokeswoman said." [...]
> >
> > "How many Excite@Home customers were without service is unclear. The
> > corruption in the DNS files disabled portions of about 25 percent of the
> > cable system serving North American customers."
> >
> > [http://www.zdnet.com/filters/printerfriendly/0,6061,2659644-2,00.html]
> >
> > "about 25%"???
> > Only if you assume those were the only people actually trying to use the
> > service! These people can't seem to open their mouths without lying.  No
> > wonder their stock is at $6/share and headed to zero.
> 
> I wish the story had included the fact that THEY LIED to customers that
> managed to get through to them...

Considering how dependent ZD is on advertising revenue, it's significant
that they even went this far to describe yet another national outage
that's taking them more than 2 days to fix.  Maybe ZD is also seeing the
handwriting on the wall: Excite@Home, brain dead for at least 2 years, is
doomed to be taken off their outrageously expensive life support system
and whatever decayed tissues remain will be given to some necrologists for
study.

At least ZD had the honesty to call it a "snafu" ... acknowledging it's a
normal situation for Excite@Home to be F'd up.

-- 
~ "emails are NOT lost, just delayed." (Excite@Home, Tue, 03 Oct 2000) ~
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