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Article #32

Re: Netgear RT314 Won't Connect

#32
From: Ken
Date: Fri, 20 Dec 2002 04:16
157 lines
7024 bytes
In article <Xns92E8F28086E6Fparcxmannetscapenet@63.240.76.16>, 
parcxman@invalid.com says...
>
>TKR <spamthis@attbi.com> wrote in
>news:v4%L9.388362$WL3.115857@rwcrnsc54: 
>
>> Parcxman wrote:
>>> My Netgear RT314 router has been working fine until tonight.  I've
>>> got attbi cable, and four machines behind the router.
>>> 
>>> Now, if I put any of my machines behind the router, they won't
>>> connect to the internet.  If I hook them directly to the cable modem,
>>> I can connect ok just fine.
>>> 
>>> Here's what I see.  The RT314 front panel lights are normal; the
>>> power light is on, the test light is off, the local ports are on, and
>>> the internet light blinks.
>>> 
>>> I've released all/renewed all on any machine behind the router.  I've
>>> shut all hardware down, inclding the router, for 20 minutes, but no
>>> go.  I've used the router's Wizard to access the Maintenance/Erase
>>> panel and erased the settings to set them back to factory default
>>> (per the manual). I then re-entered the Wizard and re-configured just
>>> as I did when I first set the router up...actually, there was nothing
>>> to do to set it up initially, it plugged and played with all factory
>>> defaults. 
>>> 
>>> The System Status screen shows:
>>> WAN PORT
>>>          IP Address: 12.210.236.25 (this is what attbi hands out)
>>>          IP Subnet Mask: 255.255.254.0
>>>          DHCP: Client
>>> LAN PORT
>>>          IP Address: 192.168.0.1
>>>          IP Subnet Mask: 255.255.255.0
>>>          DHCP: Server
>>> 
>>> Firmware Version: v3.24 (CA.0), 2/8/2001
>>> 
>>> The winipcfg (Win98) panel shows:
>>> DNS Server: 192.168.0.1
>>> IP: 192.168.0.2
>>> Subnet Mask: 255.255.255.0
>>> Default Gateway: 192.168.0.1
>>> DHCP Server: 192.168.0.1
>>> 
>>> Same settings show on an XP machine when connected to the router.
>>> 
>>> At this point, I've got no idea what's wrong.  I wonder if the
>>> firmware has gone south.  If so, should I see if there is an
>>> update/upgrade? 
>>> 
>>> If it's time for a new router, can you suggest a 4 or 6 port wired
>>> router with firewall?  Wired is fine, as I've got the house cabled
>>> for ethernet, and all machines are desktops.
>>> 
>>> TIA,
>>> Bruce
>> 
>> First, you should determine if you have no Internet access or if you
>> are simply unable to resolve domain names.
>> 
>> Telnet into the router. Go to Menu 24.8 . At the command prompt, issue
>> this command:
>> ip dhcp enif1 status
>> 
>> Look through the resulting output and check that everything looks OK.
>> Then, using the Default gateway address listed in the output, use ping
>> to ping the gateway address (at your OS' command prompt, type ping
>> nnn.nnn.nnn.nnn where nnn is the Gateway address listed in the output
>> from above).
>> 
>> If you can ping your ISP's gateway, then try pinging yahoo.com. If
>> this fails, then you have a DNS issue. Suggest that you configure your
>> 4 PCs to use the 2 DNS server addresses from the output above rather
>> than 192.168.0.1 .
>> 
>> If pinging your ISP's gateway failed, then the router isn't passing
>> traffic properly. First suggestion would be to upgrade to 3.25
>> firmware. Then restest.
>> 
>
>I put two machines on the router side, and each can ping each other 
>(192.168.0.2/3), and browse each other (netbeui is installed on machines).  
>All machines can ping the router's LAN port 192.168.0.1.
>
>No machines can ping yahoo's IP 66.218.71.87/84.
>
>Telnetting to the router's menu 24.8 gives:
>
>ip dhcp enif1 status
>DHCP on iface enif1 is client
>     Hostname : family.attbi.com.attbi.com
>     Domain Name : attbi.com
>     Server IP address: 12.242.17.34
>     Client IP address: 12.210.236.25/23
>     DNS server : 216.148.227.68, 204.127.202.4
>     Default gateway: 12.210.236.1
>     Lease time  : 345595 seconds
>     Renewal time: 172793 seconds
>     Rebind time : 302391 seconds
>
>Pinging the Default Gateway 12.210.236.1 with the OS command prompt, times 
>out. 
>
>NOTE:
>If I ping it from a machine that is connected directly to the cable modem, 
>I get 
>C:\>ping 12.210.236.1
>
>Pinging 12.210.236.1 with 32 bytes of data:
>
>Reply from 12.244.98.129: TTL expired in transit.
>Reply from 12.244.98.129: TTL expired in transit.
>Reply from 12.244.98.129: TTL expired in transit.
>Reply from 12.244.98.129: TTL expired in transit.
>
>Ping statistics for 12.210.236.1:
>    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
>Approximate round trip times in milli-seconds:
>    Minimum = 0ms, Maximum =  0ms, Average =  0ms
>
>C:\>


	On the very slight chance that it's of any use, as far as knowing what 
to expect, I just got, for the two addresses:

C:\>ping -a 66.218.71.87

Pinging w8.scd.yahoo.com [66.218.71.87] with 32 bytes of data:

Reply from 66.218.71.87: bytes=32 time=129ms TTL=51
Reply from 66.218.71.87: bytes=32 time=114ms TTL=51
Reply from 66.218.71.87: bytes=32 time=116ms TTL=51
Reply from 66.218.71.87: bytes=32 time=115ms TTL=51

Ping statistics for 66.218.71.87:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 114ms, Maximum =  129ms, Average =  118ms

C:\>ping -a 12.210.236.1

Pinging 12-210-236-1.client.attbi.com [12.210.236.1] with 32 bytes of data:

Reply from 12.210.236.1: bytes=32 time=117ms TTL=241
Reply from 12.210.236.1: bytes=32 time=120ms TTL=241
Reply from 12.210.236.1: bytes=32 time=120ms TTL=241
Reply from 12.210.236.1: bytes=32 time=113ms TTL=241

Ping statistics for 12.210.236.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 113ms, Maximum =  120ms, Average =  117ms

C:\>
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From: kashe@rahul.net (Ken)
Newsgroups: comp.dcom.modems.cable,ba.internet
Subject: Re: Netgear RT314 Won't Connect
Date: Fri, 20 Dec 2002 04:16:53 +0000 (UTC)
Organization: a2i network
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