🚀 go-pugleaf

Well, att came out this morning as scheduled.  Very nice and capable fellow
took one look at the RCA DCM105 and said it's time for a new one.  He said
they automatically replace these old ones when they come out, no questions
asked.  He also remarked that since the @home changeover they have been
seeing more and more problems with them (105s).  I didn't ask for details.

I left my whole network connected, router, hub, and multiple pcs.  I sort of
expected him to ask me to connect the pc directly to the modem, but he
didn't even mention it.

We tuned my TV to channel 79 to see the video camera that's aimed at the
signal strength scope back at the head end.  It was fine.

He plugged in an RCA DCM245.  The registration procedure went exactly like
that posted by att on dlsreports.com.  ATT had my MAC, my account was in
good standing, we hit 'reset modem', got a Modem 2 window, and entered
account numbers.  The system responded by registering my new modem's MAC.
That was it.  Fifteen minutes max.

I can tell from here (work) that it is still up.  Time will tell if the
'power' off problem was due to increasing incompatibility of the att system
with the older DCM105.  (The only 'yeah, I've got the same problem' replies
came from DCM105 users.)

I skimmed the instruction book on the modem.  It says it's "capable of
receiving data at speeds of up to 3000 kbps (3 Megabits per second)".
Hmmm...seems low.

I asked about Comcast.  He said he was told there would be no email name
change, and no price increase.  Everything would be transparent to the
customer.  He also said fiber would be installed withing the next two years.
Take it for what it's worth.

Bruce Karnacki

"Bruce G. Karnacki" <karnacki@invalid.com> wrote in message
news:sW3Z8.544022$352.93453@sccrnsc02...
> Well, you may be right.  I just got home and my modem is off again.  It
had
> been fine since Saturday morning.  I thought the problem was over; guess
> not.
>
> ATT called this morning to verify that they were coming out tomorrow
> (Tuesday) between 8 - 10 am to check things out.  I almost cancelled the
> truck roll, but now I'll keep it, even though I hate the thought of
changing
> anything.  Perhaps they did implement new s/w, and perhaps it's not
> affecting newer modems.
>
> Bruce
>
> ps<yury@blin.com> wrote in message news:ele3pahw.fsf@blin.com...
> > For whatever it's worth, I have exactly the same problem and so does a
> > friend of mine (RCA dcm105 modems, both located in San Mateo area).
> > I haven't called ATT yet hoping the problem would just go away. I keep
> > power-cycling the modem a few times a day in the meantime.
> >
> > To me it sounds like ATT pushed a buggy software upgrade onto the
> > modems a few days ago.  I'd rather not have them come to the house and
> > change things if I can avoid it.
> >
> > Yury
> >
> > "Bruce Karnacki" <karnacki@attbi.com> writes:
> >
> > > Your are the third person that replied saying that they exeperienced
the
> > > same 'phenomenon' during the same time window.  Two others responed to
> me
> > > privately.  One is in San Mateo, one is in Belmont.  I'm in San
Carlos.
> > >
> > > Based on these replies, I'm up in the air as to whether or not to let
> attbi
> > > change out the modem on Wednesday.  I hate to have them change
anything.
> If
> > > they do, it could be days before I'm back up, or it could be minutes.
> Never
> > > know.
> > >
> > > One other thing that happened to me last night is that all of my
> family's
> > > AOL Instant Messenger connections went down.  We all have the IM
message
> > > "Connection Lost".  When we try to connect, it hangs for a while and
> then
> > > says can't connect.
> > >
> > > I can, however connect with these screen names on non-attbi machines.
I
> > > believe IM uses port 5190.  Could attbi be blocking that?
> > >
> > > Bruce
> > >
> > >
> > > "Miguel Sanchez" <msanchez@noneofyourbusiness.org> wrote in message
> > > news:pan.2002.07.13.21.28.39.944679.8216@noneofyourbusiness.org...
> > > > Wow, that is exactly what happened to mine about 2 days ago.
Although
> > > > the rca dcm105 has never really performed flawlessly for me, this is
> the
> > > > first time it's behaved this way.  Anyway, the AC adapter doesn't
seem
> > > > any warmer than the others on my strip.
> > > >
> > > > You might want to check on the pricing structure for subscribers who
> > > > purchase their own modems.  I seem to remember one of the big ISPs
> > > > recently cutting out most of the benefits of owning modems.  I don't
> > > remember if
> > > > it was ATT, Comcast, or another...
> > > >
> > > > I'd be interested to know how the new modem works.  I've had nothing
> but
> > > > trouble with ATTbi support and dread the thought of having to make
> > > > another call or use their online chat feature.  The latter usually
> > > > results in them writing to me saying i should power cycle the modem
> and
> > > > type back the results :)
> > > >
> > > > oh, I'm in the bay area as well.  Sorry I'm not more helpful.
> > > >
> > > > Marc
> > > >
> > > > On Thu, 11 Jul 2002 19:50:30 -0700, Bruce G. Karnacki wrote:
> > > >
> > > > > Here's the problem:
> > > > >
> > > > > I have my originally issued (12/99 - @home) RCA DCM105 cable
modem.
> It's
> > > > > been working like a champ until today.
> > > > >
> > > > > Twice in the last few hours, all the lights go out, including the
> power
> > > > > light.  Pushing the on-off button does nothing.  The only thing
that
> > > > > will get it back on is to remove power at the ac adapter plug and
> > > > > replug, or unplug the ac adapter from the wall and replug it.  I
> don't
> > > > > have to wait any period of time.
> > > > >
> > > > > I have noticed that the adapter is very warm, warmer than most ac
> > > > > adapters that I have, but I don't know how warm it normally is,
> since
> > > > > it's always on the floor.  It's rated output is 16VDC, 1000mA.  I
> will
> > > > > try another generic variable adapter, if I can find one, but that
> may be
> > > > > hard.
> > > > >
> > > > > Has anyone experienced this type of modem behavior?
> > > > >
> > > > > ATTBI is scheduled to come out on next Wednesday, and I suspect
they
> > > > > will replace the modem, IF it is not working when they come.  I am
> > > > > tempted to buy my own modem, but with the Comcast soon taking
over,
> I'd
> > > > > hate to have one that they don't recommend.
> > > > >
> > > > > If you're in the SFBay Area, do you know what modem is standard
> issue
> > > > > these days?
> > > > >
> > > > > Thanks,
> > > > > Bruce Karnacki
>
>