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Article View: comp.dcom.modems.cable
Article #527

Re: New cox cable managed network

#527
From: Arthur Hagen
Date: Sat, 02 Feb 2002 16:01
143 lines
7583 bytes
"PC Medic" <nospam@home.com> wrote in message
news:ggS68.7796$Xk4.425111@news1.east.cox.net...
> Actually Cox@Home did use a MAC address, that of the modem, just as Cox
> continues to do now on their own network. Also, the NetBios name and DNS
> names are two different things, and while @Home used the computer name for
> IP assigning the new Cox managed network does not.
>
> Cox Contractor???????

It's not very assuring when they hire contractors who can't tell NetBIOS and
DNS apart (and gets a few other things plain wrong too).

Regards,
--
*Art

> "Derek M. Loseke" <spamderek@cox.net> wrote in message
> news:dQo68.4657$Xk4.242975@news1.east.cox.net...
> > Actually, @Home didn't use MAC Addresses, at least on on the Cox
network.
> > For Cox, they used the NetBios (DNS) Name to reserve IP Addresses.  The
> MAC
> > address had nothing to do with it on the Cox network, and I imagine that
> is
> > also true for Comcast and AT&T.
> >
> >
> > Also, the software doesn't detect all NIC's.  It has nothing to do with
> the
> > Modem.  However, we do have some problems with the old CyberSurf modems.
> > They should work however.  As long as your modem comes online,
everything
> is
> > cool.  As for the software, it doesn't make a diference....you don't
need
> > it.
> >
> > Derek
> > Cox Contractor
> >
> >
> >
> > "Suellen" <Suellen_Stewart@msn.com> wrote in message
> > news:bc5b60f8.0201272107.82cbac8@posting.google.com...
> > > I'm fairly certain that the migration had taken place, because I
> > > initially did receive an IP address in the 68.xxx.xxx.xxx range,
> > > before it reverted back to the old one in the 65.xxx.xxx.xxx range.
> > > Whatever the explanation was, I have reverted to the correct settings
> > > (using DHCP)and everything is working for now. I am interested in your
> > > statement that they "had to do something on their end." I know that
> > > @home had a setup that required you to register the mac address of a
> > > new adapter if you changed your hardware, but that cox is not supposed
> > > to be set up that way. That seems to be confirmed by the fact that I
> > > can switch my laptop for the desktop that's normally attached to the
> > > cable modem, and it will work. HOWEVER - tonight I tried to help a
> > > friend set up the same way. I did the conversion on her old computer,
> > > and that went fine. Then I tried to substitute her new Dell Inspiron
> > > laptop for the old desktop, and the Cox software kept insisting that
> > > it couldn't detect a NIC. This in spite of the fact that all the modem
> > > lights were flashing, ipconfig showed a good IP address and gateway,
> > > and the status box for her NIC (in Windows XP) showed a good bit of
> > > data being sent and received. I never did the browser and email
> > > working. Tried to call tech support and see if they needed to change
> > > something, but no luck getting through. I'm also wondering whether the
> > > surfboard modem she's renting from Cox is compatible with Windows XP.
> > > It looks pretty old - you can't even read a model number on it. Any
> > > suggestions would be appreciated, since getting through to Cox Tech
> > > Support seems about impossible right now.
> > >
> > > "Martin J Piraino" <martinjp@cox.net> wrote in message
> > news:<m_V48.3805$zR3.251588@news2.east.cox.net>...
> > > > I wonder if your area had converted over to the new network yet, if
> not
> > then
> > > > there wasn't a problem. Just  because you install the software
doesn't
> > mean
> > > > your IP address will change immediately, mine didn't. I wondered the
> > same
> > > > thing after I installed the software and called to ask about it,
they
> > told
> > > > me that the migration to the cox.net backbone wouldn't take place
till
> > that
> > > > friday night in my area. I'd recieved the conversion kit and
installed
> > it
> > > > that monday. If you keep the settings the way you have them now you
> may
> > have
> > > > problems in the future.  I'd just leave it to DHCP, and obtain IP
> > address
> > > > automatically and remove proxys from the web browser.  You said you
> got
> > a
> > > > new IP address after converting, was it on the 68.XXX.XXX.XXX or
> > > > 24.XXX.XXX.XXX? I had problems where for about a day I kept getting
an
> > IP
> > > > address in the private IP range of 169.XXX.XXX.XXX or 10.XXX.XXX.XXX
> > which
> > > > annoyed me because I was getting the DNS numbers for cox.net right
but
> > the
> > > > IP refused to change to one where I would have a net connection. I
> > finally
> > > > called them and they did something to fix it on their end because
when
> I
> > > > rebooted it was again a 68.XXX.XXX.XXX address.. one that I've had
> since
> > > > that time.
> > > >
> > > >
> > > > "Suellen" <Suellen_Stewart@msn.com> wrote in message
> > > > news:bc5b60f8.0201170659.1fb61766@posting.google.com...
> > > > > Lloyd,
> > > > > I wonder if you can give me a clue as to what happened in this
case:
> I
> > > > > followed Cox's "migration" instructions, used the CD and loaded
the
> > > > > software. Once everything was working, I uninstalled all the Cox
> > > > > software. The next time I rebooted there was no connection, and
> > > > > ipconfig revealed that I was set back to my old @home ip address.
I
> > > > > manually entered the new ip address and gateway (that I had
received
> > > > > after converting) in the "alternate" tab in tcp/ip properties, and
> > > > > regained the connection. It's been good for about 12 hours now,
but
> > > > > I'm wondering how long this will last considering ip addresses are
> > > > > supposed to expire every four hours with the Cox system. . .
(using
> > > > > Windows XP).
> > > > > Thanks in advance for any info. you can provide!
> > > > > Suellen
> >
> >
>
>
Technical Details
Message-ID: <y3U68.8160$Xk4.436368@news1.east.cox.net>
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References: <I0VX7.10375$B61.4953680@news1.rsm1.occa.home.com> <3C314C9C.DEDF0FCC@reece.net> <82lY7.33203$K36.11443500@news1.rdc1.va.home.com> <3C334AC0.7C6370B@reece.net> <bc5b60f8.0201170659.1fb61766@posting.google.com> <m_V48.3805$zR3.251588@news2.east.cox.net> <bc5b60f8.0201272107.82cbac8@posting.google.com> <dQo68.4657$Xk4.242975@news1.east.cox.net> <ggS68.7796$Xk4.425111@news1.east.cox.net>

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From: "Arthur Hagen" <art@broomstick.com>
Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems,cox.internet.discussion.athomeconversion
References: <I0VX7.10375$B61.4953680@news1.rsm1.occa.home.com> <3C314C9C.DEDF0FCC@reece.net> <82lY7.33203$K36.11443500@news1.rdc1.va.home.com> <3C334AC0.7C6370B@reece.net> <bc5b60f8.0201170659.1fb61766@posting.google.com> <m_V48.3805$zR3.251588@news2.east.cox.net> <bc5b60f8.0201272107.82cbac8@posting.google.com> <dQo68.4657$Xk4.242975@news1.east.cox.net> <ggS68.7796$Xk4.425111@news1.east.cox.net>
Subject: Re: New cox cable managed network
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Message-ID: <y3U68.8160$Xk4.436368@news1.east.cox.net>
Date: Sat, 02 Feb 2002 16:01:34 GMT
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Organization: Cox Communications