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Article #56

Re: Bad Cable Modem/AC Adapter?

#56
From: yury
Date: Tue, 16 Jul 2002 22:36
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5135 bytes
For whatever it's worth, I have exactly the same problem and so does a
friend of mine (RCA dcm105 modems, both located in San Mateo area).  
I haven't called ATT yet hoping the problem would just go away. I keep
power-cycling the modem a few times a day in the meantime.  

To me it sounds like ATT pushed a buggy software upgrade onto the
modems a few days ago.  I'd rather not have them come to the house and
change things if I can avoid it.

Yury

"Bruce Karnacki" <karnacki@attbi.com> writes:

> Your are the third person that replied saying that they exeperienced the
> same 'phenomenon' during the same time window.  Two others responed to me
> privately.  One is in San Mateo, one is in Belmont.  I'm in San Carlos.
> 
> Based on these replies, I'm up in the air as to whether or not to let attbi
> change out the modem on Wednesday.  I hate to have them change anything.  If
> they do, it could be days before I'm back up, or it could be minutes.  Never
> know.
> 
> One other thing that happened to me last night is that all of my family's
> AOL Instant Messenger connections went down.  We all have the IM message
> "Connection Lost".  When we try to connect, it hangs for a while and then
> says can't connect.
> 
> I can, however connect with these screen names on non-attbi machines.  I
> believe IM uses port 5190.  Could attbi be blocking that?
> 
> Bruce
> 
> 
> "Miguel Sanchez" <msanchez@noneofyourbusiness.org> wrote in message
> news:pan.2002.07.13.21.28.39.944679.8216@noneofyourbusiness.org...
> > Wow, that is exactly what happened to mine about 2 days ago.  Although
> > the rca dcm105 has never really performed flawlessly for me, this is the
> > first time it's behaved this way.  Anyway, the AC adapter doesn't seem
> > any warmer than the others on my strip.
> >
> > You might want to check on the pricing structure for subscribers who
> > purchase their own modems.  I seem to remember one of the big ISPs
> > recently cutting out most of the benefits of owning modems.  I don't
> remember if
> > it was ATT, Comcast, or another...
> >
> > I'd be interested to know how the new modem works.  I've had nothing but
> > trouble with ATTbi support and dread the thought of having to make
> > another call or use their online chat feature.  The latter usually
> > results in them writing to me saying i should power cycle the modem and
> > type back the results :)
> >
> > oh, I'm in the bay area as well.  Sorry I'm not more helpful.
> >
> > Marc
> >
> > On Thu, 11 Jul 2002 19:50:30 -0700, Bruce G. Karnacki wrote:
> >
> > > Here's the problem:
> > >
> > > I have my originally issued (12/99 - @home) RCA DCM105 cable modem. It's
> > > been working like a champ until today.
> > >
> > > Twice in the last few hours, all the lights go out, including the power
> > > light.  Pushing the on-off button does nothing.  The only thing that
> > > will get it back on is to remove power at the ac adapter plug and
> > > replug, or unplug the ac adapter from the wall and replug it.  I don't
> > > have to wait any period of time.
> > >
> > > I have noticed that the adapter is very warm, warmer than most ac
> > > adapters that I have, but I don't know how warm it normally is, since
> > > it's always on the floor.  It's rated output is 16VDC, 1000mA.  I will
> > > try another generic variable adapter, if I can find one, but that may be
> > > hard.
> > >
> > > Has anyone experienced this type of modem behavior?
> > >
> > > ATTBI is scheduled to come out on next Wednesday, and I suspect they
> > > will replace the modem, IF it is not working when they come.  I am
> > > tempted to buy my own modem, but with the Comcast soon taking over, I'd
> > > hate to have one that they don't recommend.
> > >
> > > If you're in the SFBay Area, do you know what modem is standard issue
> > > these days?
> > >
> > > Thanks,
> > > Bruce Karnacki
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Subject: Re: Bad Cable Modem/AC Adapter?
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