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Article #617

SurfBoard 4100 - crummy?

#617
From: Jp Calderone
Date: Sun, 16 Dec 2001 07:43
19 lines
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   Recently switched back to cable after a stretch on dialup... I'm in a 
different area now though, and with a different ISP.  Everything seemed 
ok until I signed on to gnutella.  It seems that the "high" number of 
connections (I like to keep 15+ gnutella host connections open) is 
driving the SurfBoard 4100 cable modem into a confused state of 
disfunction.  Connectivity remains, but at a seriously poor quality 
level.  Pings take upwards of 5 seconds to come back, and total 
throughput for *all* connections, gnutella or otherwise, falls to 
<10KB/s.  I've done a lot of testing and I am quite confident this is a 
modem problem, I can post details if anyone thinks it might help... but 
basically my question is:  Is the SurfBoard 4100 a pile of junk?  Or is 
it just mine that is defective?  I've been hesitant to contact Comcast 
about it because I'm using an unsupported operating system; should I 
call tech support?


   Thanks,
      Jp Calderone
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Date: Sun, 16 Dec 2001 07:43:10 GMT
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