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Article #676

Re: Odd problem with @Home service

#676
From: James Knott
Date: Mon, 10 Sep 2001 12:08
35 lines
2926 bytes
Matt wrote:

> I am having trouble with my new cable modem service. Whenever I
> request a Web page, it loads up only the first 10 KB or so -- the
> background or the very top of the page, if anything -- then stalls.
> However, I have been able to use e-mail without problems and am doing
> OK with Usenet, although it stalled after loading 700 or so message
> headers. I tried uninstalling Netscape and putting on the version of
> Internet Explorer provided with the modem, but that did not help.
> 
> The problem may have something to do with the age of my computer --
> it's an old P150 with 16MB of RAM. On the other hand, in the past I
> ran ISDN on this computer with no problems, and I read one post from
> someone who says he uses a 33Mhz 486.
> 
> I e-mailed the cable-modem people, and they said the following:
> 
> "Your modem is operating very well. The levels are very good, and your
> area is not having any connectivity issues. Since you have an old PC,
> with only 16 MB RAM, we recommend leaving some free space on your hard
> drive for swap files. If you can afford to gets more system memory, we
> recommend upgrading the RAM to at least 32 MB."
> 
> I tried clearing 250MB of disk space, but that did nothing. Radio
> Shack, the only nearby place I knew of, only carried RAM in 128MB,
> which I don't think would even fit in my computer and would cost about
> Can$60. Before I make that purchase, go searching around town for a
> 32MB RAM upgrade or turn in my cable modem, I'd like to know if
> there's anything else I can try first.

One of my computers is a 486 DX2-66 & 32 MBs.  Works fine.

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From: James Knott <the.lights.are.on.but.no.one.is@home.com>
Subject: Re: Odd problem with @Home service
Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems
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