🚀 go-pugleaf

Hi,

I had a quick questions regarding the Charter Pipeline Internet 
service.  First let me give you some background (it's kind of long so
bear with me), I'm located in the Fitchburg (basically Madison) 
Wisconsin area, and I've been using Charter Pipeline for about a year 
now with completely smooth service.  The problem started 2-3 weeks ago,
when I started to experience serious speed problems, basically, one day 
around the middle of July I've started getting speeds under 1 KB/sec.  
My cable modem was on-line but it took minutes to download one web page, 
and about 30-45 seconds to retrieve 2-3 email messages, basically I 
felt like I'm connecting to the Internet with a 2400 baud modem!  I 
called to complain and was told that they are not aware of any problems
in my area and eventually I was scheduled for a technician visit to come 
take a look at my end of the business.  I waited the entire day for the 
technician to show up (who never showed up), and around 4:45PM I 
received a call from Charter telling me that they figured out the 
problem (which was on their end) and that it should be corrected in a 
few days.  Apparently they've been having a problem with a piece of 
equipment and were waiting for a replacement.

Well, a few days later the speed problem was corrected, and everything 
is fast again, but I did notice something strange about the modem.  
Before the problem started the activity LED on the modem would only 
come-on (or flicker) when I was sending or receiving data.  Eversince 
my speed problems started (and even after it's been corrected) the 
activity LED is constantly flickering as if I'm sending or receiving 
data.  I mentioned this to a Charter tech-rep when I was calling to 
complain, and he said it was normal (don't think so).  I've also noticed 
that if I simply disconnect the Ethernet cable from the computer the 
activity LED will go off.

I was wondering if anyone (anywhere else or in my area) is/has 
experienced a similar problems, or has an idea why it's behaving this
way.  Is the activity light flickering on your cable modem even when
the machine is idle?  I'de appreciate any help in this matter, please 
send your reply to the address below, don't forget to remove the anti 
spam part before replying.  Thanks.


                                                          John.
 
jgado@noslimyspam.charter.net