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Article #79

Re: Dad's Back Up (Sort of...need help, please)

#79
From: Bob in the San Francisco Bay are...
Date: Sat, 15 Dec 2001 01:10
48 lines
3025 bytes
Bruce,
If you have rebooted the PC already I would next open a DOS window and 
attempt to ping the Gateway address, type in

ping 12.x.x.x

substituting the correct address of course.
see if you get a response

Bob

Bruce G. Karnacki wrote:

> Two nights ago, dad swapped out an RCA 205 for an RCA 235 modem.  We then
> tried to get to the ATTBI registration web page using any of six IP
> addresses provided by another member a few days ago.  None of the six
> worked.  Turns out Dad had partially installed AOL on Dec. 1, in an attempt
> to get back online, and his browser was set to use a dial-up connection.
> But, because he never completed the installation, the thing never got a
> dial-tone, which would have indicated (to me) to disable the dial-up
> connection.
> 
> We discovered it today when going through the network configuration
> properties.  He had a bunch of AOL network components installed.  We
> uninstalled them all, and disabled the dial-up setting in IE.
> 
> We were then able to go to 12.242.16.9 and enter the ATTBI registration
> page.  We entered all 16 digits of his subscriber id in the first box, and
> the last 9 digits of this same number in the second box.  We hit "Submit",
> and it said he was now subscribed.
> 
> We then tried to go to http://newuser.attbi.com to get to the new ATTBI
> settings/configurator.  (I'd do it myself manually, but at this point, it
> would be easier for Dad to just do it automatically.)  But, no go.  We get
> can't locate server.  We tried to go to some other sites, like
> www.netscape.com, but no go either.  Same error.
> 
> He's set DHCP, and all other properties look correct.
> 
> I feel like we're 99% there.  Any ideas at this point?
> 
> Thanks again,
> Bruce
> 
> 
> 
> 
> 
Technical Details
Message-ID: <3C1AA32D.8060106@attbi.com>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!logbridge.uoregon.edu!newsfeed.direct.ca!look.ca!wn1feed!worldnet.att.net!204.127.198.204!attbi_feed4!attbi.com!rwcrnsc52.POSTED!not-for-mail
References: <DHwS7.25719$7y.326322@rwcrnsc54>

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Message-ID: <3C1AA32D.8060106@attbi.com>
From: Bob in the San Francisco Bay area <netbuilder@attbi.com>
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Subject: Re: Dad's Back Up (Sort of...need help, please)
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Organization: AT&T Broadband