Article View: comp.dcom.sys.cisco
Article #1762Re: cisco service not that good after all
From: Tod Pike
Date: Fri, 14 Jun 1991 13:54
Date: Fri, 14 Jun 1991 13:54
19 lines
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1337 bytes
Well, now that I know your name and the company you work for (Donald Roberts at Beckman Instruments), what is there to prevent me from calling up Cisco and telling them that I am you? I'll tell you what - I don't have your serial number! Cisco (and many other companies) require your serial number to insure that they are indeed talking to the person who owns the equipment under license. While this does not excuse rude behavior to a customer, I think the requirement of a serial number is quite acceptable. How hard is it to put the serial number on a piece of paper, or in a file on your system? You should probably do this anyway, in case the equipment goes "missing" some day. Tod Pike -- Internet: tgp@sei.cmu.edu Mail: Carnegie Mellon University Software Engineering Institute Pittsburgh, PA. 15213-3980
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arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!cis.ohio-state.edu!sei.cmu.edu!tgpReferences:
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!cis.ohio-state.edu!sei.cmu.edu!tgp From: tgp@sei.cmu.edu (Tod Pike) Newsgroups: comp.dcom.sys.cisco Subject: Re: cisco service not that good after all Message-ID: <27029@ib.sei.cmu.edu> Date: 14 Jun 91 13:54:12 GMT References: <1991Jun12.152451.348@biivax.dp.beckman.com> <1991Jun13.111217.384@beckman.com> Distribution: na Organization: Software Engineering Institute, Pittsburgh, PA Lines: 19