Re: Bug reports, and this mailing list...

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Article #1917

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#1917

From: Alex Bochannek
Date: Tue, 12 Jan 1993 06:47

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> If you want an answer from Cisco the only ways to get a guaranteed
> response from Cisco is to call 800-553-2447 (24HR), or email sent
> to tac@cisco.com.

Please note, that in Europe a customer is supposed to contact his/her
distributor first. This guarantees responses in a timely manner as
there won't be any time zone problem. Furthermore the distributor
probably will be able to handle most of the easier requests right away
without calling us which reduces the answer times even more.

Thanks for noting this slight difference for our European customers.

-- 
Alex Bochannek                                   TAC   : +32 2 643 26-30
Technical Support Analyst                        Direct: +32 2 643 26-38
Cisco Systems International S.A.                 Fax   : +32 2 643 26-27
250 avenue Louise, 8th Floor                     RFC822: abochann@cisco.com
1050 Brussels, Belgium

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Path: arc1-ca.pugleaf.net!sparky!uunet!boulder!recnews
From: Alex Bochannek <abochann@brussels.cisco.com>
Subject: Re: Bug reports, and this mailing list...
In-Reply-To: <CMM.0.90.2.726806107.lbowden@last-call.cisco.com>; from "Larry Bowden" at Jan 11, 93 6:35 pm
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Date: 12 Jan 93 7:47:14 MET
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