Re: US Robotics Total Control NetServer Experience ?? Anyone ?

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#1947

From: ywliu
Date: Mon, 08 Apr 1996 14:49

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>> As Windows GPFed in '95, I heard Tal Barenboim saying : <<

: Hello There

: We are now evaluating the US Robotics Total Control NetServer Solution
: from US robotics.

Our conclusion, based on our experience, is : good product, lousy manuals, and
zero service. If it works, everything is fine. But if you run into problems,
like us, you have to pay for a support contract, or you get zero service.

I don't understand, while we pay a big money for a Netserver card, and we
still have to pay more for the firmware upgrade. I know Livingston won't
charge their users for the firmware upgrade; ironically  when Netserver is
an old version of Portmaster from Livingston.

We may abandon our future purchase of more Total Control series and turn
to other alternatives. We won't stand still for this ripoff.

--
Yen-Wei Liu 
Internet e-mail address:ywliu@beta.wsl.sinica.edu.tw
			ywliu@gate.sinica.edu.tw
FAX: +886-2-783-6444

Only those who believe in all that glitters is gold think all that computes is 
Microsoft's.

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From: ywliu@beta.wsl.sinica.edu.tw ()
Newsgroups: comp.dcom.sys.cisco,comp.dcom.isdn,comp.dcom.lans,comp.dcom.modems,comp.dcom.net-management,comp.dcom.servers
Subject: Re: US Robotics Total Control NetServer Experience ?? Anyone ?
Followup-To: comp.dcom.sys.cisco,comp.dcom.isdn,comp.dcom.lans,comp.dcom.modems,comp.dcom.net-management,comp.dcom.servers
Date: 8 Apr 1996 14:49:41 GMT
Organization: Computing Center, Academia Sinica
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