🚀 go-pugleaf

To: deanberg@eot.com
Subject: Re: Modem with the best data pump
Newsgroups: comp.dcom.telecom.tech,comp.dcom.modems,alt.dcom.telecom
In-Reply-To: <4ao9r2$fdq@swifty.cfa.org>
References: <4afo2h$bk2@news.greatbasin.net>
Organization: Great Basin Public Access UNIX, Reno, NV
Cc: 
Bcc: 


  Thanks for your response, but if you noticed, PP and Zoom were NOT on my
list, and for a reason: they use Rockwell chipsets, which I refuse to use
because of the myriad of problems such as the ones you described, as well as
just generally poor performance.
  I've decided (more or less) against USR, because they seem to be very bad
(at least lately, this is my first time dealing with them) about their customer
service.  What happened?
  The first time I called, I talked to some lady SPECIFICALLY asking for info
on ALL the USR lines, not just Sportster.  Guess what I get in the mail a few
days later?  That's right!  Nothing but Sportster junk (and the Courier PCMCIA
card modem).  I called again, left a message, got no response and no mail back.
Then I left an e-mail message at "sales@usr.com", and STILL nothing.  I've
given up for lack of customer service (or giving a damn about their customers).
I think they've just gotten too damn big for their britches.
  I've seen another message confirming the Network Computing (which I can't
seem to be able to find) tests that show Penril outdid USR by almost 2:1.  My
choices are now limited to AT&T Paradyne's Comsphere series modems and
Penril's, though I'm leaning more and more toward Penril (I'm eagerly awaiting
their literature).  USR is out of my book (for reason's I've stated above), and
they've generally just pissed me off so I no longer want to deal with them.
  I'm gonna forward this to the list, FYI, so others see what is happening.
  Thanks again, Mike
-- 
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*Mike P. Storke N7MSD                  Snailmail: 2308 Paradise Dr. #134  *
*Inet: storkus@heather.greatbasin.com                 Reno, NV 89512-2712 *
*Amateur: None--the little !?#%@* around here won't let me have one!!     *
*Famous Sayings: "Pascal-The Handcuff of the Programmer." "Life sucks;    *
*then we die and go to hell, which is supposedly worse than life was!"    *
*Oh, yea, and DEATH TO THE PURPLE BEAST 666 AND ALL ITS SPONGITES!!!!!!   *
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-- 
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*Mike P. Storke N7MSD                  Snailmail: 2308 Paradise Dr. #134  *
*Inet: storkus@heather.greatbasin.com                 Reno, NV 89512-2712 *
*Amateur: None--the little !?#%@* around here won't let me have one!!     *
*Famous Sayings: "Pascal-The Handcuff of the Programmer." "Life sucks;    *
*then we die and go to hell, which is supposedly worse than life was!"    *
*Oh, yea, and DEATH TO THE PURPLE BEAST 666 AND ALL ITS SPONGITES!!!!!!   *
***************************************************************************