🚀 go-pugleaf

In article <30dd9b3a.2061554@usenet.interramp.com>,
Gordon Helser <helser@interramp.com> wrote:
>Hi,
>Is there a better newsgroup to ask this on?

Perhaps comp.dcom.modems, I added it to the newsgroups.

>A friend has moved into a new condo development in Brewster, NY.  His
>line quality is bad.  He cannot connect above 7200.  Usually connects
>at 2400.  He has a 14400 modem.  He is fairly knowledgeable and has
>eliminated other factors as the cause of his problems.  Nynex is
>trying to sell him an "upgraded line".  They tell him that he can't do
>what he wants on a normal line.  Bull.  There must be some doc on the
>Internet somewhere that suggests how to get a telco to provide decent
>line quality to a residence?  Any suggestions?


I would suggest borrowing a different modem and trying that on his line,
and also trying his modem on other lines in the complex.  He may have
already done that of course, you didn't say.  Depending on the results of
that, if there is additional wiring in the walls, he might try a different
pair within the building.  If his modem works all right elsewhere in the
complex it should be a fixable problem, he just needs to be persistent,
and wave the magic incantation "PSC" around a bit. 

-- 
puma@netcom.com