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Article #229

To whom it may concern:

#229
From: Gerhard Bosch
Date: Fri, 18 Dec 1992 10:57
17 lines
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Regarding my postings to the newsgroup about Kubota Pacific
Computer (KPC), I would like to make some clarifications. Since
January 1991, KPC has had its European sales and customer support
operation in Cologne Germany ( tel: +49 221-252-052, CS email:
Support_Europe@kpc.com). The head of the Customer Support
operations in Europe is Mr Gunter Born. KPC's operation in Europe
has suppported the 120 system TITAN customer base since the 
dissolution of Stardent in December of 1991. It has been my own
decision not to purchase service from Kubota either on a contract or
on time-and-materials basis. Mr Born then refused to provide me
free service for a problem which recently occured on my system.
This impasse produced some heated words from me about KPC in my
newsgroup postings. The readers of the newsgroup should know that
my words and opinions are my own and not reflecting of the opinions
of the University of Karlsruhe.

Sincerely, Gerhard Bosch
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From: bosch@rz.uni-karlsruhe.de (Gerhard Bosch)
Newsgroups: comp.graphics.avs
Subject: To whom it may concern:
Date: 18 Dec 1992 10:57:14 GMT
Organization: University of Karlsruhe, Germany
Lines: 17
Distribution: world
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