🚀 go-pugleaf

We at Wang are working hard on corporate benchmarking and can state that the
Robert Camp book, "Benchmarking:  The Search for Industry Best Practices That
Lead to Superior Performance" is probably the best "how-to" and "all you
ever wanted to know about benchmarking" book around.  Within benchmarking
activities, the Xerox/L.L. Bean benchmarking experiences are the defacto
standard on how to run a successful benchmarking effort.  Camp's book is
published by Quality Press which is the publishing arm of the ASQC (American
Society for Quality Control) which is located in Milwaukee, WI.  The ASQC also
publishes the magazine "Quality Progress" which frequently has articles on
benchmarking.  Another group, the International Benchmarking Clearinghouse
which is a service organization of the American Productivity & Quality Center
in Houston, TX, is also a source of information and training on benchmarking.

Much of the thinking in these books and similar ones has been incorporated
in our Business Process Management re-engineering methodology, which we
believe is a unique way of optimizing the total performance of systems,
not simply hardware performance.

Krystina.Deren@OFFICE.Wang.com