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4.  P L E N A R I E S ,  P A P E R S ,  A N D   P A N E L S
    November 2 - 4, 1992
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CSCW'92 -- Sharing Perspectives

ACM 1992 Conference on Computer Supported Cooperative Work
October 31 - November 4, 1992
Toronto, Canada

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A D V A N C E     P R O G R A M
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The electronic version of the CSCW'92 Advance Program 
consists of five messages:
     1.  General information
     2.  Workshops
     3.  Tutorials
     4.  Plenaries, papers, and panels
     5.  Demonstrations and videos

Please distribute the Advance Program messages to your 
colleagues.  



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M O N D A Y     N O V E M B E R     2 ,   1 9 9 2

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9:00--10:30

O P E N I N G     P L E N A R Y
     Shumpei Kumon
     Introduction: Hiroshi Ishii--NTT Human Interface
     Laboratories
Shumpei Kumon is a Professor at the Center for Global 
Communications at the International University of Japan. 
Prof. Kumon's research includes studies in social and 
cultural systems in the international context of political 
economics and global communications. He received his B.A. and 
M.A. degrees in Economics from the University of Tokyo and 
his Ph.D. in Economics from Indiana University, Indiana USA.

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11:00-12:30     

P A P E R S
Video spaces
     Chair: Mike Robinson--University of Amsterdam
The affordances of media spaces for collaboration
     William Gaver--Rank Xerox EuroPARC
Iterative design of video communication systems
     C. Cool--Rutgers University
     R. S. Fish, R. E. Kraut, and C. M. Lowery--Bellcore
Integration of inter-personal space and shared workspace: 
ClearBoard design and experiments
     Hiroshi Ishii and Minoru Kobayashi--NTT Human Interface 
     Laboratories
     Jonathan Grudin--University of California at Irvine

P A P E R S
Building real-time groupware
     Chair: Saul Greenberg--University of Calgary
GroupKit: a groupware toolkit for building real-time 
conferencing applications
     Mark Roseman and Saul Greenberg--University of Calgary
Access control for collaborative environments
     Honghai Shen and Prasun Dewan--Purdue University
Relational views as a model for automatic distributed 
implementation of multi-user applications
     T. C. Nicholas Graham--GMD and University of Karlsruhe
     Tore Urnes--Norwegian Institute of Technology

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2:00-3:30    

P A P E R S
Innovations in e-mail
     Chair: Stephen Reder--Northwest Regional Education 
     Laboratory
Computational mail as network infrastructure for computer-
supported cooperative work
     Nathaniel S. Borenstein--Bellcore
Active Mail: a framework for implementing groupware 
     Yaron Goldberg, Marilyn Safran, and Ehud Shapiro--
     The Weizmann Institute of Science
Supporting informal communication via ephemeral interest 
groups
     Laurence Brothers, Jim Hollan, Scott Stornetta, Steve
     Abney, George Furnas, Michael Littman, and Jakob
     Nielsen--Bellcore

P A P E R S
The power of simple shared workspaces
     Chair: Norbert Streitz--GMD-IPSI
How a group editor changes the character of a design meeting 
as well as its outcome
     Judith Olson, Gary Olson, Marianne Storrosten, and Mark 
     Carter--University of Michigan
Unblocking brainstorming through the use of a simple group 
editor
     Charles Hymes and Gary Olson--University of Michigan
Awareness and coordination in shared workspaces
     Paul Dourish and Victoria Bellotti--Rank Xerox EuroPARC

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4:00-5:30

P L E N A R Y     P A N E L
Privacy issues and CSCW 
Moderator: To be announced
The field of computer-supported cooperative work must be 
particularly sensitive to the effect of technologies on 
individual and group privacy rights. These technologies are 
often designed to provide access to people or collect (and 
thus make available) potentially-sensitive information about 
participants. In this panel, we will present general issues 
of privacy, especially with respect to social control and 
technology use. We will look at both commercial and research 
technologies as a means of discussing their specific impacts 
on privacy. A focus of the panel will be to grapple with the 
question of how we go from understanding the issues of 
privacy to taking action in our own research, development, 
and use of CSCW technologies.

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Evening

C O N F E R E N C E     R E C E P T I O N
Royal Ontario Museum.


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T U E S D A Y      N O V E M B E R     3 ,   1 9 9 2

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9:00-10:30

P A P E R S
Ethnographically-informed design
     Chair: Lucy Suchman--Xerox PARC
Faltering from ethnography to design
     John A. Hughes, David Randall and Dan Shapiro--Lancaster 
     University
Ethnographically-informed systems design for air traffic 
control
     Richard Bentley, Tom Rodden, Peter Sawyer, Ian
     Sommerville, John Hughes, David Randall, and Dan
     Shapiro--Lancaster University
Consultants and apprentices: observations about learning and 
collaborative problem solving
     Lucy Berlin and Robin M. Jeffries--Hewlett-Packard 
     Laboratories

P A P E R S
Collaborative writing
     Chair: Judith Olson--University of Michigan
Supporting collaborative writing of hyperdocuments in SEPIA
     Jšrg M. Haake and Brian Wilson--GMD-IPSI
Flexible Diff-ing in a collaborative writing system
     Christine M. Neuwirth, David S. Kaufer, James Morris,
     Ravinder Chandhok, Paul Erion, and Dale Miller
     --Carnegie-Mellon University
Computer-mediated communication and collaborative writing: 
media influence and adaptation to communication constraints
     Jolene Galegher and Robert E. Kraut--Bellcore

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11:00-12:30

P A N E L
CSCW and the paradox of stalled productivity
     Moderator: Sara Kiesler--Carnegie-Mellon University
Studies of the productivity payoffs of computer-based 
technologies have generally failed to find significant 
improvements for organizations. A paradox exists because 
computers and systems that are known to improve performance 
of individuals or jobs don't show organizational productivity 
payoffs.  Many experts believe the paradox arises from the 
way individuals and jobs are linked to make a productive 
organization.  Is CSCWÐ-as a set of linkage technologiesÐ-a 
solution to the paradox? Some think so.  Others argue that 
CSCW will simply add more noise or even hurt productivity 
further by, for example, adding costs to management of 
information.  In this panel we will air the evidence for the 
paradox and discuss how CSCW willÐ-or will notÐ-solve it.

P A P E R S
Conversational props
     Chair: Hiroshi Ishii--NTT Human Interface Laboratories
Tasks-in-interaction: paper and screen-based documentation in 
collaborative activity
     Paul Luff, Christian Heath, and David Greatbatch
     --Rank Xerox EuroPARC
A collaborative medium for the support of conversational 
props
     Tom Brinck and Louis M. Gomez--Bellcore
Groupware experiences in three-dimensional computer-aided 
design
     Li Shu and Woodie Flowers--Massachusetts Institute of 
     Technology

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2:00-3:30

P A P E R S
CSCW architectures
     Chair: Prasun Dewan--Purdue University
An architecture for tailoring cooperative multi-user displays
     Richard Bentley, Tom Rodden, Peter Sawyer, and Ian      
     Sommerville--Lancaster University
Architecture of the artifact-based collaboration system 
matrix
     K. Jeffay, J.K. Lin, J. Menges, F.D. Smith, and J.B.
     Smith--University of North Carolina
System support for computer mediated multimedia 
collaborations
     Harrick M. Vin, P. Venkat Rangan--University of 
     California, San Diego
     Mon-Song Chen--IBM T. J. Watson Research Center

P A P E R S
Multimedia systems
     Chair: Thomas Malone--Massachusetts Institute of 
     Technology
Ubiquitous audio: capturing spontaneous collaboration
     Debby Hindus and Chris Schmandt--Massachusetts Institute 
     of Technology 
HyperVoice: a phone-based CSCW platform
     Paul Resnick--Massachusetts Institute of Technology 
Cooperative work environment using virtual workspace
     Haruo Takemura and Fumio Kishino--ATR Communication 
     Systems Research Laboratories

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4:00-5:30

P A P E R S
Time as an issue in CSCW
     Chair: Robert Kraut--Bellcore
Identifying potential CSCW applications by means of activity 
theory concepts: a case example
     Kari Kuutti--University of Oulu
     Tuula Arvonen--City of Espoo Council
Collaboration and constraint: middle school teaching teams
     Jerry Schwab, Sylvia Hart-Landsberg, Stephen Reder, 
     and Mark Abel--Northwest Regional Educational Laboratory
Time-management: a case for CSCW
     Edeltraud Egger and Ina Wagner--Technical University of 
     Vienna

P A P E R S
Consistency in collaborative systems
     Chair: John Smith--University of North Carolina
"Lazy" consistency: A basis for cooperative software 
development
     K. Narayanaswamy and Neil Goldman--USC Information 
     Sciences Institute
Implicit locking in the Ensemble concurrent object-oriented 
graphics editor
     R. E. Newman-Wolfe, M. L. Webb, and M. Montes
     --University of Florida
Undoing actions in collaborative work
     Atul Prakash and Michael J. Knister--University of 
     Michigan


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W E D N E S D A Y     N O VE M B E R   4 ,   1 9 9 2

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9:00-10:30

P A P E R S
Emerging technologies for cooperative work
     Chair: John King--University of California at Irvine
Workflow management technology: examples, implementations, 
and new directions
     Raul Medina-Mora--Action Technologies
     Terry Winograd--Stanford University
     Rodrigo Flores and Fernando Flores--Action Technologies
Experiments with Oval: a radically tailorable tool for 
cooperative work
     Thomas Malone--Massachusetts Institute of Technology
     Kum-Yew Lai--McKinsey and Company, Inc.
Supporting exploratory CSCW with the EGRET framework
     Philip Johnson--University of Hawaii

P A P E R S
Field studies in coordination
     Chair: Christine Neuwirth--Carnegie-Mellon University
Sharing perspectives in distributed decision making
     Richard J. Boland, Jr., David G. Schwartz, Ramkrishnan 
     V. Tenkasi, 
     Anil Maheshwari, and Dov Te'eni--Case Western Reserve 
     University
Distributed facilitation: a concept whose time has come?
     Shelli Dubs and Stephen Hayne--University of Calgary
Communication and information retrieval with a pen-based 
meeting support tool
     Catherine G. Wolf and James R. Rhyne--IBM T. J. Watson 
     Research Center
     Laura Briggs--Columbia University

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11:00-12:30

P A P E R S
Collaboration in the real world
     Chair: Jonathan Grudin--University of California at 
     Irvine
Looking at ourselves: an examination of the social 
organization of two research laboratories
     R.H.R. Harper--Rank Xerox EuroPARC
CSCW challenges in large-scale technical projects: a case 
study
     Kaj Gronbek, Morten Kyng, and Preben Mogensen--Aarhus 
     University
Ghosts in the network: distributed troubleshooting in a 
shared working environment
     Yvonne Rogers--The University of Sussex

P A N E L
Commercial products for CSCW
     Moderator: Esther Dyson--Release 1.0
At CSCW '90 we found few commercial CSCW products and debated 
the reasons for that in a panel session. This panel continues 
that discussion asking: Why is it taking so long for CSCW 
software to get to market? What is happening with current 
CSCW products that are on the market? What will be the next 
breakthrough product? Is CSCW research proving to be 
relevant?

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2:00-3:30

P A P E R S
Organizational influences on CSCW success
     Chair: Sara Kiesler--Carnegie-Mellon University
Hardwiring weak ties: individual and institutional issues in 
computer-mediated communication
     Jeanne M. Pickering and John L. King--University of 
     California at Irvine
Learning from Notes(tm): organizational issues in groupware 
implementation
     Wanda Orlikowski--Massachusetts Institute of Technology
The CSCW implementation process: an interpretative model and 
case study of the implementation of a videoconference system
     Duncan Sanderson--Centre Canadien de Recherche sur 
     L'informatisation du Travail

P A P E R S
Domain specific collaborative tools
     Chair: Sid Ahuja--AT&T Bell Laboratories
Flexible, active support for collaborative work with 
ConversationBuilder
     Simon Kaplan, William J. Tolone, Douglas Bogia, and 
     Celsina Bignoli--University of Illinois at Urbana-
     Champaign
A bibliographic database for collaboration
     David J. Musliner, James W. Dolter, and Kang G. Shin
     --University of Michigan
Supporting communication between designers with artifact-
centered evolving information spaces
     Brent Reeves and Frank Shipman--University of Colorado

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4:00-5:30

C L O S I N G     P L E N A R Y
     Professor Joseph E. McGrath--University of Illinois

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C O N F E R E N C E     I N F O R M A T I O N

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For any questions you may have regarding CSCW '92, or to 
obtain a copy of the Advance Program, contact:

CSCW '92 
Computer Systems Research Institute
Room 398 Pratt Building     
6 King's College Road     
Toronto, Ontario, Canada  M5S 1A1
Phone      (416) 978-5184
Fax:       (416) 978-0458
Email:     cscw92@dgp.toronto.edu