🚀 go-pugleaf

ensoniq@casbah.acns.nwu.edu (Jedsada Sirimongkolkasem @ Northwestern University, Evanston, Illinois) once wrote....
>I attended the demonstration of a groupware package which features group
>scheduling, project management, and E-mail.  Although the program looks 
>very nice and has a potential for improving the productivity and
>effectiveness of teamwork, I am a little skeptical. This 
>type of technology requires acceptance from every team member. For example,
>the group scheduling program will not be very useful if only one member of the
>team is not willing to enter all his appointment notes into the computer. 
>Other  social factors such as the type of the team and team members are 
>also proven to be important issues for successful implementation of the 
>technology. I would like to know if anybody on this newsgroup has direct 
>experience or ideas that he or she want to share.
>
>Thanks
>Jed.
>

I think that groupware will probably follow the pattern of email and other
technologies, in terms of deployment, which is simple, straightforward,
and directly related to human nature :

        - If the boss uses the stuff, everyone will

        - if the boss does not use the stuff, then acceptance of the 
          change in culture and operation, posed by the introduction of
          groupware, will be much more sporadic, unsupported, leading
          to a generally unsuccesful implementation.

In other words, groupware must have a champion.....from a senior level.

There are some fascinating insights into this train of thought in the
book "Leadership and The Computer" by Mary Boone.

Jim




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