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2.    W O R K S H O P S
      October 31, 1992
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CSCW'92 -- Sharing Perspectives

ACM 1992 Conference on Computer Supported Cooperative Work
October 31 - November 4, 1992
Toronto, Canada

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A D V A N C E     P R O G R A M
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The electronic version of the CSCW'92 Advance Program 
consists of 
five messages:
     1.  General information
     2.  Workshops
     3.  Tutorials
     4.  Plenaries, papers, and panels
     5.  Demonstrations and videos

Please distribute the Advance Program messages to your 
colleagues.  



ETHNOGRAPHIC STUDIES OF WORK AND CSCW SYSTEM DESIGN
John Hughes and David Randall--Lancaster University
Graham Button--Plymouth Polytechnic and Rank Xerox EuroPARC

Ethnographic methodologies have long been a significant 
approach for collecting and analyzing data in anthropological 
research. Systems analysis and design, especially in the CSCW 
area, is a new environment that is profiting from this 
detailed form of observation and data collection. This 
workshop will address the ethnographic methodologies in 
practice and the refinements that are needed for 
CSCW system design.

Contact person
Professor John Hughes     
Department of Sociology     
Lancaster University
Bailrigg, Lancaster, United Kingdom  LA1 4YL
Voice:     + 44 524 65201 ext. 4174
Email:     soa010@lancaster.ac.uk



PRIVACY CONSIDERATIONS IN CSCW
Andrew Clement--University of Toronto

CSCW applications collect and transmit detailed information 
about individual user behaviour, much more than has 
previously been collected and often more personal. This 
workshop will discuss potential privacy issues arising from 
the installation of CSCW applications and explore a range of 
recommendations and standards to be followed in their design 
and operation.

Contact person
Andrew Clement     
Faculty of Library and Information Science     
University of Toronto     
140 St. George Street
Toronto, Ontario, Canada  M5S 1A1
Voice:     (416) 978-3111
Fax:       (416) 971-1399
Email:     clement@flis.utoronto.ca

TECHNOLOGY AND PEDAGOGY FOR COLLABORATIVE PROBLEM 
SOLVING IN A CONTEXT FOR LEARNING
Denis Newman--Bolt, Beranek and Newman, Inc.
Timothy Koschmann--Southern Illinois University

Education is shifting from individuals working alone toward 
group problem solving with groups involving schools and 
across schools. This workshop will explore the pedagogy and 
technology needed for this educational innovation.

Contact person
Denis Newman     
Bolt, Beranek and Newman, Inc.     
10 Moulton Street         
Cambridge, MA, USA  02138
Voice:     (619) 942-2180
Fax:       (619) 942-2181
Email:     dnewman@kirin.bbn.com

UNDERSTANDING AND SUPPORTING SUCCESSFUL WORK IN SOFTWARE 
DESIGN
John Bennett--IBM Almaden Research Center
John Karat--IBM T. J. Watson Research Center

Experienced practitioners and reflective researchers will 
come together to discuss how to improve group activities in 
software design. People selected for participation will have 
an opportunity to characterize group work in design. We will 
emphasize types of support and interventions intended to 
increase the probability of successful work processes and 
work results. The outcome will be collected techniques 
applicable to both the group processes in software design and 
development (groupware) and the use of such software in group 
meetings (CSCW). 

Contact person
John Karat     
IBM  T. J. Watson Research Center     
P.O. Box 704
Yorktown Heights, NY, USA  10598
Voice:     (914) 784-7832
Fax:       (914) 784-7279
Email:     jkarat@watson.ibm.com

REAL-TIME GROUP DRAWING AND WRITING TOOLS
Saul Greenberg and Stephen Hayne--University of Calgary 

Face-to-face group activities often involve drawing and 
writing. This workshop will explore the human, technical, and 
social factors of shared work spaces used by co-located or 
distributed groups to support their real time drawing and 
writing needs. Researchers and practitioners in the area will 
present their guiding principles, descriptions of 
implementations, empirical validations, burning questions and 
practical experiences. We will also discuss how such tools 
will be adapted by groups and organizations.Participants may 
become contributors to an edited book on the topic. An 
information sheet detailing the submission requirements is 
available from the Contact Person.

Contact person
Saul Greenberg     
Department of Computer Science     
University of Calgary
Calgary, Alberta, Canada  T2N 1N4
Voice:     (403) 220-6087
Email:     saul@cpsc.ucalgary.ca


CSCW TOOLS AND IMPLEMENTATIONS
Simon Kaplan--University of Illinois
Prasun Dewan--Purdue University
Tom Rodden--Lancaster University
Steve Benford--Nottingham University
Philip Johnson--University of Hawaii

Participants will address system architectures, tools and 
implementation issues relevant to designers and implementors 
of CSCW systems. Topics will include: appropriate 
architectures, models, and generic services for CSCW 
applications; an assessment of the impact of CSCW on existing 
technologies and architecture; techniques that provide a high 
degree of tailorability and flexibility for large-scale 
systems; and methods for incorporating multi-media in CSCW 
applications. 

Contact person
Simon Kaplan     
Human-Computer Interaction Laboratory
Department of Computer Science     
University of Illinois at Urbana-Champaign
1304 W. Springfield Avenue
Urbana, IL, USA  61801
Voice:     (217) 244-0392
Fax:       (217) 333-3501
Email:     kaplan@cs.uiuc.edu


INTERDISCIPLINARY THEORY FOR CSCW DESIGN
Yvonne Waern--University of Stockholm
Dan Shapiro--Lancaster University
Thomas Schael--Instituto RSO Milan

CSCW design involves techniques and practices from many 
different research disciplines which are currently not well 
integrated. Practitioners from computer science, psychology, 
management science, sociology, linguistics, and other 
disciplines will meet to discuss the key goals and 
characteristics of the disciplines, basic terms and concepts, 
and methods that are relevant to CSCW. 

Contact person
Dan Shapiro     
Department of Sociology and      
Centre for Research in CSCW     
Lancaster University
Lancaster, United Kingdom  LA1 4YL
Voice:     + 44 524 65201 ext. 4175
Fax:       + 44 524 844788
Email:     shapiro@lancaster.ac.uk



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C O N F E R E N C E     I N F O R M A T I O N

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For any questions you may have regarding CSCW '92, or to 
obtain a copy of the Advance Program, contact:

CSCW '92 
Computer Systems Research Institute
Room 398 Pratt Building     
6 KingÕs College Road     
Toronto, Ontario, Canada  M5S 1A1
Phone      (416) 978-5184
Fax:       (416) 978-0458
Email:     cscw92@dgp.toronto.edu