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Thread View: comp.ibm.pc.hardware
2 messages
2 total messages Started by Shannon Jacobs Fri, 18 Jun 1999 00:00
HDD upgrade problem
#104
Author: Shannon Jacobs
Date: Fri, 18 Jun 1999 00:00
41 lines
3560 bytes
First, an apology for English in the two Japanese newsgroups: Sumimasen ga,
nihongo de yoku kakemasen kara, eigo de kakimasu. Nihongo no henji mo ii
desu. Soshite, kikai to sofuto ha zenbu nihon no mono desu yo.

Sorry for the shotgun approach, but I've gotten more than a bit desperate
after long and futile searching.

Problem is with a new 2 gig HDD for an older laptop. My selection was quite
limited--in fact, in the stores I searched, I was only able to find one that
was physically the right size, but it didn't come with any software. It's a
Toshiba MK-2101 MAN model. It seems to work, but most of the capacity is not
recognized. I think a disk partition program like EZ Drive would fix it, but
things get complicated there.

Some HDD makers have versions of EZ Drive that are downloadable for their
drives, but if Toshiba has such a arrangement, I've failed to find it
anywhere in the English and Japanese Toshiba sites. At this point in my
frustration I would gladly buy it from EZ Drive's home web site--the price
is very reasonable--but I can't. No credit card. (I'll search the local
stores next.) Also, though most people say good things about it--including
regarding its compatibility with Linux--I wasn't able to find confirmation
regarding this particular Toshiba drive.

The machine is actually an AST, but they've farmed out the support for their
older machines to another company, and so far no help there. Toshiba
actually tries to avoid doing any direct support for their HDDs, since they
sell all of them to OEMs and not to the public.

I'm about out of ideas, and I surely ran out of patience a long time ago.
Does someone out there have a useful idea? Of course, the best thing would
be a URL for the secret Toshiba page that provides that support... But maybe
they don't have that kind of license, and just dump the problem back on
their OEM customers? This Linux project has been purrrty frustrating.

I'd appreciate a copy of your reply via email--it's easy to miss replies
when you're using a shotgun, and again I apologize for that desperation...

--
.sig
Everyone's crazy save thee and I, and sometimes I wonder about thee. But I
don't wonder about the spamnuts--they are crazy beyond all question.
Re: HDD upgrade problem
#105
Author: Mritunjay Singh
Date: Fri, 18 Jun 1999 00:00
62 lines
4261 bytes
Firstly which exact model AST do you have? AST service is done by ARI:
http://www.ari-service.com/blender/cache/Mobile.htm

If you identify the exact model, it may be possible to get a bios fix. There's
data on the toshiba drive at
http://www.pc-disk.de/pcdisk/h/5000/4658.htm   if you need it. There should be
lots of other drive models that should be physically compatible. What are your
requirements? If you get an IBM drive, you can use ontrack disk manager and if
you get a WD drive, you can use EZ-drive software.

If you've already bought the drive, and want to buy the ez-drive software, I can
buy it with my credit card and mail you the software either physically or as a
email attachment. (in fact I may have the software already, I'll get back to you
if I do).

regards
-mritunjay


Shannon Jacobs wrote:

> First, an apology for English in the two Japanese newsgroups: Sumimasen ga,
> nihongo de yoku kakemasen kara, eigo de kakimasu. Nihongo no henji mo ii
> desu. Soshite, kikai to sofuto ha zenbu nihon no mono desu yo.
>
> Sorry for the shotgun approach, but I've gotten more than a bit desperate
> after long and futile searching.
>
> Problem is with a new 2 gig HDD for an older laptop. My selection was quite
> limited--in fact, in the stores I searched, I was only able to find one that
> was physically the right size, but it didn't come with any software. It's a
> Toshiba MK-2101 MAN model. It seems to work, but most of the capacity is not
> recognized. I think a disk partition program like EZ Drive would fix it, but
> things get complicated there.
>
> Some HDD makers have versions of EZ Drive that are downloadable for their
> drives, but if Toshiba has such a arrangement, I've failed to find it
> anywhere in the English and Japanese Toshiba sites. At this point in my
> frustration I would gladly buy it from EZ Drive's home web site--the price
> is very reasonable--but I can't. No credit card. (I'll search the local
> stores next.) Also, though most people say good things about it--including
> regarding its compatibility with Linux--I wasn't able to find confirmation
> regarding this particular Toshiba drive.
>
> The machine is actually an AST, but they've farmed out the support for their
> older machines to another company, and so far no help there. Toshiba
> actually tries to avoid doing any direct support for their HDDs, since they
> sell all of them to OEMs and not to the public.
>
> I'm about out of ideas, and I surely ran out of patience a long time ago.
> Does someone out there have a useful idea? Of course, the best thing would
> be a URL for the secret Toshiba page that provides that support... But maybe
> they don't have that kind of license, and just dump the problem back on
> their OEM customers? This Linux project has been purrrty frustrating.
>
> I'd appreciate a copy of your reply via email--it's easy to miss replies
> when you're using a shotgun, and again I apologize for that desperation...
>
> --
> .sig
> Everyone's crazy save thee and I, and sometimes I wonder about thee. But I
> don't wonder about the spamnuts--they are crazy beyond all question.
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