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WINNER OF COMPUTER BOOK REVIEW'S 1991 MAEVENTEC AWARD

-- Available now from Academic Press!



                COMPUTERIZATION AND CONTROVERSY:
               Value Conflicts and Social Choices

             Edited by Charles Dunlop and Rob Kling



This collection of more than fifty essays introduces some of 
the major social controversies about the computerization of 
society.  The book will help students and professionals 
recognize some of the social processes that drive and shape 
computerization, and will identify some of the paradoxes and 
ironies of computerization.  Each of the seven sections 
opens with an extensive essay that identifies major 
controversies and places the articles in the context of key 
questions and debates.

Topics of current interest covered include ethical issues 
in computing, professionalism, privacy, and security, among 
others.  The book includes essays from popular and 
professional publications and features a large bibliography 
and suggestions for further reading.

Computerization and Controversy is suitable as a text for 
studies of the social and ethical implications of computers 
in society, and as a supplemental text for any computer 
science course.

CONTENTS

C. Dunlop and R. Kling, General Introduction: Social 
Controversies about Computerization.  

THE DREAM OF TECHNOLOGICAL UTOPIANISM
C. Dunlop and R. Kling, The Dream of Technological 
Utopianism - An Introduction.  E. Feigenbaum and P. 
McCorduck, Excerpts from "The Fifth Generation: Artificial 
Intelligence and Japan's Computer Challenge to the World."  
J. Sculley, The Relationship Between Business and Higher 
Education: A Perspective on the Twenty-First Century.  R. 
Kling and S. Iacono, Making a "Computer Revolution."  W. 
Berry, Why I Am Not Going to Buy a Computer.  

ECONOMIC AND ORGANIZATIONAL DIMENSIONS OF COMPUTERIZATION
C. Dunlop and R. Kling, Economic and Organizational 
Dimensions of Computerization - An Introduction.  B.J. 
Feder, Getting the Electronics Just Right.  D. Frantz, Bank 
of America's Plans for Computers Don't Add Up.  M.N. Baily, 
Great Expectations: PCs and Productivity.  L. Salerno, What 
Happened to the Computer Revolution?  J. Rule and P. 
Attewell, What Do Computers Do?  R. Kling, Excerpts from 
"Social Analyses of Computing: Theoretical Perspectives in 
Recent Empirical Research."  K. Kraemer, Strategic Computing 
and Administrative Reform.  


COMPUTERIZATION AND THE TRANSFORMATION OF WORK
C. Dunlop and R. Kling, Computerization and the 
Transformation of Work - An Introduction.  V.E. Giuliano, 
The Mechanization of Office Work.  S. Iacono and R. Kling, 
Computerization, Office Routines, and Changes in Clerical 
Work.  J. Perrolle, Intellectual Assembly Lines: The 
Rationalization of Managerial, Professional, and Technical 
Work.  P. Attewell, Big Brother and the Sweatshop: Computer 
Surveillance in the Automated Office.  C.V. Bullen and J.L. 
Bennett, Groupware in Practice: An Interpretation of Work 
Experiences.  P. Ehn, The Art of Science and Designing 
Computer Artifacts.  J. Mouritsen and N. Bjorn-Anderson, 
Understanding Third Wave Information Systems.  

SOCIAL RELATIONSHIPS IN ELECTRONIC COMMUNITIES
C. Dunlop and R. Kling, Social Relationships in Electronic 
Communities - An Introduction.  S. Kiesler, J. Siegel, and 
T.W. McGuire, Social Psychological Aspects of Computer-
Mediated Communication.  J. Perrolle, Conversations and 
Trust in Computer Interfaces.  L. van Gelder, The Strange 
Case of the Electronic Lover.  L. Earnest, J. McCarthy, and 
J. Hollombe, RISKS-FORUM Digest Contributions.  P.J. 
Denning, A New Paradigm for Science.  J.R. Beniger, 
Information Society and Global Science.  F.W. Weingarten and 
D.L. Garcia, Public Policy Concerning the Exchange and 
Distribution of Scientific Information.  

SOCIAL CONTROL AND PRIVACY
C. Dunlop and R. Kling, Social Control and Privacy - An 
Introduction.  R. Kling, Value Conflicts in EFT Systems.  E. 
Richards, Proposed FBI Crime Computer System Raises 
Questions on Accuracy, Privacy.  J. Shattuck, Computer 
Matching is a Serious Threat to Individual Rights.  R.P. 
Kusserow, The Government Needs Computer Matching to Root Out 
Waste and Fraud.  Privacy Protection Study Commission, 
Excerpts from "Personal Privacy in an Information Society."  
J.B. Rule, D. McAdam, L. Stearns, and D. Uglow, Preserving 
Individual Autonomy in an Information-Oriented Society.  
K.C. Lauden Comment on "Preserving Individual Autonomy in an 
Information-Oriented Society."  R.C. Clarke, Information 
Technology and Dataveillance.  

SECURITY AND RELIABILITY
C. Dunlop and R. Kling, Security and Reliability - An 
Introduction.  C. Stoll, Stalking the Wily Hacker.  P.J. 
Denning, Computer Viruses.  A. Borning, Computer System 
Reliability and Nuclear War.  D. L. Parnas, Software Aspects 
of Strategic Defense Systems.  J. Jacky, Safety-Critical 
Computing: Hazards, Practices, Standards, and Regulation.  
B.C. Smith, The Limits of Correctness in Computers.  J. 
McAfee, C. Johnson, F.J. Corbato, R. Aminzude, D. Sherman, 
and D.B. Benson, RISKS-FORUM Digest Contributions.  


ETHICAL PERSPECTIVES AND PROFESSIONAL RESPONSIBILITIES
C. Dunlop and R. Kling, Ethical Perspectives and 
Professional Responsibilities - An Introduction.  J. Ladd, 
Computers and Moral Responsibility: A Framework for Ethical 
Analysis.  R. Kling, When Organizations are Perpetrators: 
Assumptions about Computer Abuse and Computer Crime.  
Association for Computing Machinery, ACM Code of 
Professional Conduct and Procedures for the Enforcement of 
the ACM Code of Professional Conduct.  H. Sackman, A 
Prototype IFIP Code of Ethics Based on Participative 
International Consensus.  T.A. Winograd, Strategic Computing 
Research and the Universities.  C. Barus, Military Influence 
on the Electrical Engineering Curriculum Since World War II.  
J. Weizenbaum, Against the Imperialism of Instrumental 
Reason.


ISBN 0-12-224356-0     $39.95 paperback     1991     758 pp.

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