looking for helpdesk management software

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#41

From: Scott McDowell
Date: Wed, 04 Nov 1992 19:20

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Hello,

I'm am looking for software to run on a PC or a Novell network that could
be used at a computer helpdesk to log incoming calls.  I'm aware of the
following:  Heat, Support Magic and Top of Mind.  Does anyone have 
experience with the above or know of any other programs.  Any information
you can give me will be appricated.

--
Scott McDowell                 Computing Resource Center
University of Nebraska         Manager - Help Desk
Lincoln, NE 68588-0203         Internet: mcdowell@hoss.unl.edu
(402) 472-3970                 Bitnet: smcdowell@unlvax1

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Path: arc1-ca.pugleaf.net!sparky!uunet!gumby!wupost!crcnis1.unl.edu!hoss!mcdowell
From: mcdowell@hoss.unl.edu (Scott McDowell)
Newsgroups: comp.infosystems,comp.databases,comp.edu,comp.misc
Subject: looking for helpdesk management software
Date: 4 Nov 1992 19:20:27 GMT
Organization: University of Nebraska--Lincoln 
Lines: 14
Distribution: world
Message-ID: <1d97prINN894@crcnis1.unl.edu>
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