Opinion yours ... which is better, a "demo" or a "money-back guarantee?"

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#430

From: Sundial Services
Date: Fri, 03 Nov 2000 00:00

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("Hey, this is the internet .. just ask 'em!")

Which do you prefer:
  (a) A time or feature-limited demo that you can download for free.
  (b) No demo -- what you get is full-featured -- but it carries a
30-day money back guarantee.

I'm finding that when I take the time to download a product, which might
be three megabytes or more, I really don't want it to be "half of what
it could be."  And I really don't want to feel that if the product just
does not work out, I can't return it.  

Now, even software -stores- don't want to take product back, yet Borland
offers such a guarantee against Delphi.  And, I mean, if Lands' End can
promise "Guaranteed, Period.�" on something like clothes ...

What are the pros and cons of this argument in your opinion?

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From: Sundial Services <info@sundialservices.com>
Subject: Opinion yours ... which is better, a "demo" or a "money-back guarantee?"
Date: 2000/11/03
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