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Article #432

Re: Opinion yours ... which is better, a "demo" or a "money-back guarantee?"

#432
From: Sundial Services
Date: Fri, 03 Nov 2000 00:00
65 lines
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(thin smile...)  I shall never permit our product to do anything but its
very best for anyone's table, if it chooses to take-on processing that
table.  Modifying data, adding passwords, or anything of the sort is
completely unconscionable.

Obviously I -am- pondering the strategies for ChimneySweep�, which has
some unusual market characteristics formed by the nature of what it does
and the fact that it is often picked-up like a fire extinguisher .. when
there IS a fire.

But, I am also pondering the feelings that I do have when -I- buy
software, which is that I have usually made up my purchase decision
-before- I download anything.  And if, after having taken it home and
tried it on I decide it simply does not fit ...



>Bj�rge S�ther wrote:
> 
> "Sundial Services" <info@sundialservices.com> skrev i melding
> news:3A0317E5.630C@sundialservices.com...
> > ("Hey, this is the internet .. just ask 'em!")
> >
> > Which do you prefer:
> >   (a) A time or feature-limited demo that you can download for free.
> >   (b) No demo -- what you get is full-featured -- but it carries a
> > 30-day money back guarantee.
> >
> > I'm finding that when I take the time to download a product, which
> might
> > be three megabytes or more, I really don't want it to be "half of what
> > it could be."  And I really don't want to feel that if the product
> just
> > does not work out, I can't return it.
> 
> Dear Sundial Services.
> 
> I acknowledge this. The ideal demo only requires a proper license number
> to work without demo "naggings" after having purchased it. OK, at least
> if there is substantial time involved in testing it.
> 
> One exception, though, with applications that needs a large installation
> package - like installing MSAccess runtime libraries, installing BDE,
> CrystalReports or similar. Then it may be convenient with a small,
> stripped demo version that omits some functionality to keep installation
> issues out.
> 
> > Now, even software -stores- don't want to take product back, yet
> Borland
> > offers such a guarantee against Delphi.  And, I mean, if Lands' End
> can
> > promise "Guaranteed, Period.�" on something like clothes ...
> 
> I buy all of my software (OK, 9 out of 10 packages) via Internet. *Very*
> convenient to avoid a double money transaction, then. Go for the nag !
> If you're still doing the ChimneySweep stuff, put some additional record
> in each processed table or so, add passwords to tables, or modify the
> data in some harmless but annoying way !
> 
------------------------------------------------------------------
Sundial Services :: Scottsdale, AZ (USA) :: (480) 946-8259
mailto:info@sundialservices.com  (PGP public key available.)
> Fast(!), automatic table-repair with two clicks of the mouse!
> ChimneySweep(R):  "Click click, it's fixed!" {tm}
> http://www.sundialservices.com/products/chimneysweep
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From: Sundial Services <info@sundialservices.com>
Subject: Re: Opinion yours ... which is better, a "demo" or a "money-back guarantee?"
Date: 2000/11/03
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