Wp 5.1 to a HP LJ IIIp with PS

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2 total messages Started by Burt Bartram Thu, 10 Sep 1992 15:17

#1921

Author: Burt Bartram
Date: Thu, 10 Sep 1992 15:17

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I am having a problem with this setup.  When I first turn on the PC and
printer in the morning and try to print, I get an "add more memory" message
on the HP IIIp LED display.  I have 3 mb of memory on the printer and a
HP Postscript cartridge.  I turn off the printer, turn it back on and have
no problems the rest of the day.  WordPerfect LaserSupport Group could
not help.  Can anyone help?  Thanks in advance.

Re: Wp 5.1 to a HP LJ IIIp with PS

#1926

Author: Michael Schuster
Date: Thu, 10 Sep 1992 23:20

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In article <92254.081718ICSBJB@ASUACAD.BITNET> Burt Bartram <ICSBJB@ASUACAD.BITNET> writes:
>I am having a problem with this setup.  When I first turn on the PC and
>printer in the morning and try to print, I get an "add more memory" message
>on the HP IIIp LED display.  I have 3 mb of memory on the printer and a
>HP Postscript cartridge.  I turn off the printer, turn it back on and have
>no problems the rest of the day.  WordPerfect LaserSupport Group could
>not help.  Can anyone help?  Thanks in advance.

This has nothing to do with WordPerfect, period. That's why their
support group didn't have an answer, no doubt.

For some reason your printer is not detecting the presence of the 2 MB
memory  added to the IIIP. This happens more often with memory cards
manufactured by companies other than Hewlett-Packard.

Try removing and reseating the memory card a few times. The fit is
very tight, and third-party cards designed for the IIP/III often
don't seat all the way on a IIIP unless you are very forceful.\

-- 
_______________________________Mike Schuster________________________________
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