🚀 go-pugleaf

In article <ben-A1552D.11294814072004@ip198.istop.com>,
 Ben Kennedy <ben@zygoat.caSPAMLESS> wrote:

> In article 
> <dck-0E31D0.06063914072004@nntp.bloor.is.net.cable.rogers.com>,
>  David C King <dck@myprivacy.ca> wrote:
> 
> >The error I'm getting reads:
> >
> > Can't send to "<name@domain.com>"; SMTP server says "550 5.1.2 
> > <name@domain.com> ... Unsupported mail destination".
> > [...]
> > is the above error msg coming from the rogers.com SMTP server or is it 
> > coming from Eudora
> 
> You've already answered both your questions:
> 
> - the whole error message you quoted is obviously coming from Eudora, 
> since that's what presented it on your screen for the pleasure of your 
> reading.
> 
> - the actual transaction error that Eudora is telling you about -- "550 
> 5.1.2 <name@domain.com> ... Unsupported mail destination" -- is coming 
> from the Rogers SMTP server you're trying to send through (note the 
> "SMTP server says").
> 
> Based on a googling for "5.1.2 unsupported mail destination" and the 
> subject of the first result, my guess is that Rogers is running postfix 
> and will not allow relaying unless you are using authenticated SMTP.
> 
> I'm not familiar with Rogers policies these days, but a couple of things 
> to check:  are you sending the mail via your Rogers connection (vs. at a 
> friend's or someplace else)?  are you using plain SMTP or authenticated?  
> are you able to send to another @rogers.com address (i.e. is it only 
> non-rogers.com addresses which fail)?
> 
> -ben

Ben

I'm sending email from my home computer using Authenticated SMTP. I made 
no changes to Eudora and it all worked fine for many years.

This problem has occurred as soon as Rogers has migrated to their new 
Yahoo system.

I am unable to send an email to myself at rogers.com or to any other 
address.

The purpose of my request was to find out whether it was a Eudora 
problem or a Rogers problem. Inevitably, the Rogers support people will 
say (1) Eudora is the problem and (2) we don't support Eudora. 

None of which, as you can imagine, is very helpful!

If the problem lies with Eudora, then I need to look for a solution. If 
the problem lies with Rogers, then nothing that I do at my end will 
achieve any results - it's something that they have to fix. Not that 
they will ... something similar happened when they cutover from 
@home.com and the fix was finally a plugin provided by the good folks at 
Qualcomm!

DCK

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