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Article #726

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#726
From: bewing
Date: Sat, 21 Oct 1989 18:05
36 lines
1642 bytes
Our preliminary research into computer network communivation
and how to adapt language in order to increase understanding
and decrease flaming has led us to a few prelim observations;

One- as we are unable to see the person with whom we are
	talking via a list and cannot read facial clues or
	body languages; the use of smileys and expressions
	such as IMO [in my opinion] and ICBW [i could be wrong]
	help to personalize messages.

Two- computer conversations are a blend of verbal and written
	communication and because the outcome is the printed
	form the message is given a more formal interpretation
	than a verbal exchange; however much of the content
	taht occurs on lists is less formal and more like
	a verbal exchange.

Three- people when they receive a written response to their queries
	comments opinions will react more strongly than they
	would if the words were spoken; this is one reason for
	much of the flaming that happens on lists.

Four- in order to reduce flaming and increase comprehension,
	in addition to the suggestions in point one, we
	reccomend a relaxation of grammar rules, don't
	always capitalize; allow the occasional typo.

We are eager to receive comments so please contact us.

Thank you

Bob ewing


Jocelyn J. paquette.
St. JoHn's, Nfld. 
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!uunet!garfield!leif!bewing
From: bewing@kean.mun.ca
Newsgroups: comp.mail.misc
Subject: e-style report
Message-ID: <22406@kean.mun.ca>
Date: 21 Oct 89 18:05:42 GMT
Organization: Computing Services, Memorial University. St.John's Nfld, Canada
Lines: 36