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2 total messages Started by nauen Thu, 31 Dec 1992 18:10
Re: ATTMail to MCIMail and X.400 gateway(?)
#3318
Author: nauen
Date: Thu, 31 Dec 1992 18:10
89 lines
3994 bytes
In <9212281504.AA18147@deepthought.cs.utexas.edu>
alanb@Quality1.attmail.com writes:

> I am experiencing great difficulty in establishing e-mail communications
> with a friend.  My friend's employer uses MCIMail and my Internet gateway
> is through ATTMail. 
> 
> My Internet address is "alanb@quality1.attmail.com" and my friend's
> Internet address is in the form of
> "company/machine/logon%1234567@mcimail.com". 
>
> When my friend attempts to send me e-mail, he gets a bounce stating
> something to the effect of "MCImail does not permit communications to
> ATTmail via the Internet." 
> 
> When I try sending e-mail, the problems are even worse.  My machine
> doesn't support TCP-IP, so I've got to use a UUCP equivalent of his
> address.  If I use the full pathname (company/machine/logon), the mail is
> bounced by the attmail machine.  If I omit the pathname and just use the
> logon, I get the following bounce from mmdf@MCIMail.com: 
>
>   The MCI Mial/INTERNET gateway System
>   encountered the following violations:
> 
>   Delivery to MCI Mail from attmail.com
>   via the Internet is not permitted.
> 
> I tried calling MCIMail for help.  . . .


It looks to me like you are still trying to send your mail via Internet,
when you should not be using Internet at all.  You are talking about
uucp, which is your path to Internet, and mcimail.com, which is an 
Internet address.  Suggest that you forget them.

(It's nice to know that MCI and AT&T are not trying to cut costs by routing
mail between them via Internet, at someone else's expense.) 

I think that you should be getting help from AT&T, since that is where
you are located, instead of from MCI.  Or even better, perhaps, would
be competent assistance from the private system (quality1?) where you
have your account.  However, that may not be available.

AT&T Mail Customer Assistance Center (ATTMAIL-DOM)
   5000 Hadley Road
   South Plainsfield, NJ 07080
   Domain Name: ATTMAIL.COM
   Technical Contact:
      AT&T Mail Customer Assistance, postmaster@attmail.com
      1 (800) MAIL-672

Before calling them, you might want to experiment with variations of

c=us;admd=mci;o=(company/machine/logon);dda.id=(1234567)   or

c=us;admd=mci;dda.id=(company/machine/logon%1234567)   

But you really need AT&T's instructions for sending mail to MCI, which 
will probably have nothing to do with either uucp or Internet.  And you
need to ask them what your X400 address is, so that you can tell others.
It is most definitely _not_ "alanb@quality1.attmail.com"

It's your friend who should be getting help from MCI.  They will most
likely tell him to use something like

CREATE
 
TO:    (Your surname)   (EMS)
EMS:   ATTMail
MBX:   PR=(Your mail system name)
MBX:   GI=Alan
MBX:   OR=(Your organization)              (Optional)
MBX:   <CR>

But before he can try it, he needs to know what AT&T considers to be
your X400 mail system name and your organization, if required.

My experience with the ATTMail help desk has been that they sometimes 
take several tries before they a) understand the question and b) provide 
a correct answer.  But perseverance pays off, especially when you send
them actual copies of futile efforts to use their advice.

If they give you a written set of instructions, I'd appreciate a copy.

(i.e, _from_ ATTMAIL _to_ MCI or other X400 systems)

Ric <nauen@wrair-emh1.army.mil>  <nauen%wrmain.decnet@detrick-emh1.army.mil>
           ^^^^^Walter Reed Army Institute of Research
        U.S. Army Medical Research and Development Command
Re: ATTMail to MCIMail and X.400 gateway(?)
#3322
Author: Edward Vielmetti
Date: Thu, 31 Dec 1992 21:58
18 lines
1349 bytes
nauen@wrair-emh1.army.mil wrote:

: (It's nice to know that MCI and AT&T are not trying to cut costs by routing
: mail between them via Internet, at someone else's expense.) 

It's also a shame that MCI and AT&T don't recognize internet mail addresses
for each other's systems and route them for you via X.400 (or whatever
transport mechanism they use), rather than making the user learn the
intricate details of their interconnection mechanism.

Transit of commercial e-mail over the Internet need not be "at someone
else's expense", either - if there is a preferred routing between the
two sites that travels over commercial IP networks (e.g. CIX member nets)
then there is absolutely nothing wrong with "cutting costs" by using
those facilities.

  Edward Vielmetti, vice president for research, Msen Inc. emv@Msen.com
        Msen Inc., 628 Brooks, Ann Arbor MI  48103 +1 313 998 GLOB
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