Problems printing RTF mail

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2 total messages Started by mbb10 Mon, 03 Aug 1998 00:00

#140

Author: mbb10
Date: Mon, 03 Aug 1998 00:00

35 lines
2176 bytes

We are using WinPMail in a NetWare 3.11/Windows for Workgroups 3.11 
(& Windows 3.1) environment, purely for internal e-mail (no TCP/IP or 
gateways), and have just upgraded to WinPMail 3.01b (16-bit) from 
WinPMail 2.54 (16-bit).  I have now found that printing e-mail 
messages sent with WinPMail 3.01b (i.e.  messages sent since 
upgrading) often produces what appears to be "raw" RTF codes in the 
body of the mail message.  Any messages which use special formatting 
(bold, italics, etc.) *always* print out like this - ones which do 
not use any special formatting do so occasionally (i.e. I have not 
been able to find consistent circumstances under which these messages 
are printed incorrectly).  

We use a variety of HP LaserJets (4, 4 Plus, 5M, 6P) and are using the
latest HP drivers (for Windows 3.1) for each printer.  Where separate
Standard and Enhanced drivers (5M, 6P) exist, this problem occurs
irrespective of which driver is in use.

Some of the options (which may or may not be relevant!) in WinPMail 
which we have set are:  

 Use MIME features
 "text/enriched" by default
 Send richtext as required
 For mail sent to local addresses, use MS-RTF formatting
 Where a choice exists, display the fancy version
 Show HTML directly

I would appreciate if someone could advise me of a solution/work-
around, or of possible lines of enquiry which I could try to resolve 
this problem.  

Thank you very much,

Bruce Beckles,
mbb10@cam.ac.uk

Re: Problems printing RTF mail

#141

Author: David Kocmoud
Date: Tue, 04 Aug 1998 00:00

47 lines
3037 bytes

mbb10@cam.ac.uk wrote in article <35C66AF6.2BBF494D@cam.ac.uk>...
> We are using WinPMail in a NetWare 3.11/Windows for Workgroups 3.11 
> (& Windows 3.1) environment, purely for internal e-mail (no TCP/IP or 
> gateways), and have just upgraded to WinPMail 3.01b (16-bit) from 
> WinPMail 2.54 (16-bit).  I have now found that printing e-mail 
> messages sent with WinPMail 3.01b (i.e.  messages sent since 
> upgrading) often produces what appears to be "raw" RTF codes in the 
> body of the mail message.  Any messages which use special formatting 
> (bold, italics, etc.) *always* print out like this - ones which do 
> not use any special formatting do so occasionally (i.e. I have not 
> been able to find consistent circumstances under which these messages 
> are printed incorrectly).  
> 
> We use a variety of HP LaserJets (4, 4 Plus, 5M, 6P) and are using the
> latest HP drivers (for Windows 3.1) for each printer.  Where separate
> Standard and Enhanced drivers (5M, 6P) exist, this problem occurs
> irrespective of which driver is in use.
> 
> Some of the options (which may or may not be relevant!) in WinPMail 
> which we have set are:  
> 
>  Use MIME features
>  "text/enriched" by default
>  Send richtext as required
>  For mail sent to local addresses, use MS-RTF formatting
>  Where a choice exists, display the fancy version
>  Show HTML directly
> 
> I would appreciate if someone could advise me of a solution/work-
> around, or of possible lines of enquiry which I could try to resolve 
> this problem.  

This is a known problem with v3.01b that will be fixed in v3.01c.  In the
meantime, you can press Ctrl-P while viewing an RTF message in order to
print it properly.  WinPMail is supposed to pass these messages off to TER
for printing, but in v3.01b, it is trying to handle these messages itself,
resulting in garbage.

-- 
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