🚀 go-pugleaf

Sam Sexton <Sam@leofric.demon.co.uk> wrote:

>A friend of mine is about to buy his first PC, mainly for his young
>daughter's edutainment purposes. We pored over various ads in PC Shopper
>over the weekend, with my steering him towards a Dan system, based on
>Dan's reputation for reliability and service. However, there was an ad
>for Time systems in the Independent that had a similar configuration for
>about GBP1000 rather than 1200. I've no experience of Time and so would
>appreciate news of any bouquets or brickbats regarding their systems and
>service.

>For the record, we're looking at something like: 133MHz, 1.2GB hdd,
>8x CDROM, 14-15" monitor and sound in the region of a grand (pounds), so
>if you're particularly impressed (or otherwise!) with a similar system,
>please let me know.

>Thanks in advance - email replies would be appreciated.
>-- 
>Sam Sexton                                           (+44|0)1203 256562
>Reuters Ltd                                             
>Coventry, UK

A friend of mine bought a computer from Time. It took 6 weeks to
arrive, although his credit card was debitted the day he ordered it.
When it finally arrived there was no monitor with it. The monitor
arrived a week later, but was broken. When a new monitor finally
arrived the system initially worked, but when he bought a printer and
plugged it in the picture went off. When he unplugged the printer lead
the picture came back on.

The staff were unhelpful to say the least. The sales staff refused to
deal with his questions stating that they were unable to transfer
callers, and insisted he ring another number which was constantly
engaged. None of the managers were ever available to answer calls.

After two months of constant problems and bad service, my friend asked
for a full refund. Time accepted this and finally re-creditted his
credit card two weeks after the computer was returned.

And if anyone from Time wishes to dispute my account. I would like to
point out that my friend is a solicitor, and it was only the threat of
legal action by him which "speeded" you up. We have of course kept
full documentation of this affair.

Technically the system was wierd. Although the system had 8Mb of Ram,
the video card was on the motherboard and used 1Mb of it, so in effect
you only had 7Mb to use for your programs. Time made no mention of the
amount of video Ram in their adverts. It's a good idea to ask them
before you order. The graphic were pretty slow as well.

It may be �200 cheaper, but I guess you get what you pay for.