🚀 go-pugleaf

In article <pycola.878415494.29644@liw.clinet.fi>,
	Virginia Thomas <virginia@real.com> writes:
> 
> **********************************************************
> Announcing RealPlayer 5.0 for Linux 2.x from RealNetworks
> **********************************************************

When is someone going to address my bug report of almost 4 weeks 
ago, for the Solaris 2.5 client?

Also I am annoyed that it took a helluva job to submit the bug report 
in the first place, and then I have since received no confirmation 
there is a bug.  

Instead this morning I check my email only to find 
I have been *intentionally* subscribed to your "mailing-list" which 
gave me the hype about your broken product, which when I go to 
download turns out to be the same code dated Oct 4 1997 as I already 
have.  

Notwithstanding the fact that I specified elsewhere in 
the download page I did *not* want to be informed or bothered 
by real.com email.  

This is sneaky and surreptitious considering 
the detail of the bug report I provided.

I am hereby complaining on 4 counts:

1:  That I selected *not* to be informed of product information by 
email, when I downloaded the product.

2: That my email address which was given in good faith for a bug report 
has since ostensibly been added to this products Information Mailing List.
This is what I call surreptitious.  Where else has my email address 
been distributed to, thanks very much?

3: That no action or advice has been given as to the nature of the 
bug, even though several other UNIX users have uncovered the same problem.

4: That the product information given out is out of date considering the 
UNIX client I downloaded this morning is still dated 
Oct 4th 1997 and is still unusable.

It would be appreciated if the matter could be attended to by rectifying the 
following:

1:  Removal of my email address from your mailing list, and the cessation 
of its distribution to possible other lists.

2: Use of my email address *only* to confirm the existance and the workaround 
of the bug in the UNIX clients.

3: Confirmation that there is indeed a bug, as demonstrated by my bug report
and the bug reports of several other UNIX users of the client.

thank you
rachel polanksis

-- 
Rachel Polanskis                  University of Western Sydney, Nepean
UNIX Admin                        PO Box 10, Kingswood NSW 2747
Systems && Operations             Computing && Communications Division K'wood
r.polanskis@nepean.uws.edu.au     Phone: +61 (47) 360 291